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*Position:* Project Manager

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*Location:* Washington DC

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*Duration*: 8 months




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*Job Description:  *



Oversees and manages the operational aspects of ongoing projects as it
relates to Development systems provided through vendor/hosted solutions.
Serves as liaison between vendor project management and planning,
Marketing, Gift Processing operations, and line management. Reviews status
of projects and budgets as it relates to the system/vendor activity;
manages schedules and prepares status reports. Assesses project issues and
develops resolutions to meet productivity, quality, and client-satisfaction
goals and objectives. Develops mechanisms for monitoring project progress
as it relates to vendor systems and for intervention and problem solving
with project managers, line managers, and vendor managers.

*Responsibilities:*


Manages vendors that support "back office" processes and supporting
systems. Includes Valtim (acknowledgement letters) and BlackBaud - Team
Approach. Leads campaign setup with marketing. Manages new vendor projects
such as addition of new telemarketing vendor. Works closely with
stakeholders to perform efficient user requirements analysis for all system
changes and/or enhancements. As required, writes RFPs and conducts vendor
search as new vendors are needed. Creates documentation/mechanism to
evaluate RFPs and select appropriate vendors to ensure appropriate level of
service is provided. Required to negotiate and manage contracts including
adequate Service Level Agreements
Monitors invoices and operating budgets associated with vendors and while
constantly monitoring/considering system and vendor performance. Must have
a keen and detailed understanding of all the development systems hosted by
their vendors and how they interrelate to other critical systems. Must work
closely with Marketing, Consumer Marketing, Development Services and
operations as system changes and enhancements are required to minimize and
or prevent any upstream and/or downstream impacts to other processes and
programs. Must ensure appropriate testing is performed by vendors for all
system changes that are implemented. Must be sure testing and
implementation of system changes are well planned and are
completed/installed based on user needs and expectations. Needs to be able
to find alternate providers for any service, in case a vendor disappears or
otherwise fails to perform. They are responsible for ensuring a smooth
transition from one provider to another - especially in the event of a
system failure that the current vendor can't or won't handle. They are
required to ensure that systems in place be well documented, and that
documentation be kept current. This position requires an appreciation of
the value and importance of documentation, and the ability to produce and
evaluate technical documents. Required to develop a Business Continuity
plan—in essence needs to be able to quickly find alternate providers for
any service, in case a vendor disappears or otherwise fails to perform.


*Minimum Qualifications*


Bachelor’s degree in Business Management, or other related field and a
minimum of 7 years of related experience. Certified Associate in Project
Management (CAPM) preferred and progress toward Project Management
Professional (PMP) certification preferred. Excellent written, oral and
positive influential interpersonal skills required; ability to communicate
in both technical and non-technical terms. Excellent analysis and problem
solving competence. Excellent interpersonal, management, and
networking/influencing skills – at all levels of an organization – and to
both internal and external stakeholders. Flexible, adaptive problem solver.
Must be highly organized and able to manage multiple tasks simultaneously.
Operational flexibility to meet sudden and unpredictable business needs and
willingness to work outside standard established business hours as
warranted.

 *Regards *..... *?*

*Loga Nathan**, **Technical Recruiter*

*Ph: 919-655-5494; Fax: 919-457-0305*

*Email – **[email protected]* <[email protected]>* *

*Website- **www.piedit.com* <http://www.piedit.com/>**

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