Hi,

send your profiles to the mail ID *[email protected] *for the below
mentioned requirement ASAP


We need a strong CTI tester with Avaya type experience and preferably
worked with CTI on service cloud.

* *

*CLIENT: SOFTWARE DEVELOPMENT INDUSTRY*

*TITLE: CTI TESTER WITH SERVICE CLOUD*

*RATE: 50/HR*

*DURATION: 3 MONTHS WITH EXTENSIONS*

*INTERVIEW: WEBCAM TO HIRE*

* *

* *



Position Summary:

The role of the Senior QA Analyst is to develop and execute tests that are
used to verify that IT systems meet system requirements.  Additionally the
Senior QA Analyst is responsible for identifying and documenting system
defects that are found through testing.  The success of this role is
dependent upon the candidate’s ability to understand and apply the Test
process, and align that with the practical needs of individual IT
projects.



The Senior QA Analyst must be capable of applying a methodical process to
test complex systems.  The Tester must also be able to communicate concepts
to audiences with mixed levels of technical & business abilities.



Primary Accountabilities:

This individual works under the direction of the Test Lead to test complex
enterprise-wide systems solutions.  The primary duties for this position
include but are not limited to:



Service Orientation

•            Author test cases

•            Execute test cases

•            Identify and document defects found during testing

•            Be available and able to support developers with the
reproduction and resolution of defects

•            “Ramp up” quickly to a proficient level on new processes,
tools and technologies

•            Demonstrate high “Speed of Delivery”

•            Ability to understand business and technical requirements in
order  to create test  scenarios



Leadership and Entrepreneurship

•            Recognize that the purpose of technology is to serve the needs
of our clients, project teams, and Citrix business objectives.  Maintain a
cooperative, “can do”, and service-oriented attitude.

•            Assist IT staff with the application of Test process and
technology



Professional Communications / Attributes

•            Use mature professional language

•            Demonstrate proficient writing skills (crisp and concise)



Qualifications:

The Senior QA Analyst must possess strong problem solving and communication
skills.  The individual must be flexible, dependable, capable of
multi-tasking, and quickly learning complex concepts.  The Senior QA
Analyst will have a solid understanding of:

•            Test process/methodology

•            Test tools  (HP Quality Center)

•            SQL  or  SOQL experience

•            Hand on experience of  salesforce.com

•            Solid understanding of Functional testing

•            Must have experience in Siebel (preferred Siebel 8.X version)

•            Knowledge of Avaya system

•            Non-Voice/Web/Email -  E2E covering Avaya integration, Routing
rules,  Case Management and other applicable integration including
Go-To-Assist

•            CTI Experience with Avaya systems

•            Knowledge in OBIEE tools



The Senior QA Analyst will also have a working knowledge of:

•            Requirements management

•            Design and development strategy and tools

•            Risk identification and management



Other Skills:



•            Excellent written and oral communications

•            Ability to be flexible and adaptable when dealing with change

•            Ability to allocate time efficiently; handle multiple demands
and competing priorities

•            Strong problem solving skills and analytical ability

•            Ability to work well both independently and as part of a team



Requirements:

•            4-year degree in computer science or related field OR
equivalent experience,

•            Worked on prior Siebel to Salesforce.com/Service Cloud
conversion projects (mandatory)

•            4+ years  in the area of testing

•            2-4 years of Salesforce.com experience

•            2-4 years of Siebel experience



Thanks & Regards,

*Bala Swamy*
Sr.Recruiter

[image: http://www.midasis.com/images/logo.gif]

M*IDASIS TECHNOLOGIES LLC*

1111 West Port Plaza Drive Suite 600,

St. Louis MO 63146,

Tel:  248-246-1790

Fax: 248-246-7206

*Email: 
[email protected]<http://in.mg61.mail.yahoo.com/[email protected]>|
www.midasis.com*

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