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Please send suitable profiles.



*Citrix Virtualization Administrator – Level 2 Global Virtualization
Services Team  *

*Location: Fort Worth, TX NEED LOCLAS*

*Position: Contract,  C2C*

*Contract Terms: 12 Months + Long Term *



Global Systems elite Operations Team.



Global role out. complex environments, 30000 users or more in a virtual
environment

Job Description
• Analyzes incident requests, diagnosis and root cause determination for
resolution.
• Provides remote support for all Virtualization based issues for a variety
of users in different physical locations.
• Operates within the defined workflow and captures users requests,
resolves issues, and “closes the loop” by verifying the end user is
satisfied with the solution.
• Performs Tier 1 support for problems with Virtual environments.
• Performs environment validations for new severs in the virtual space.
• Performs proactive alert tracking and remediation.
• Performs escalations to Tier 2 Administrators for rapid response
resolution.
• Enforces Operational readiness standards
• Uses excellent communication skill at all levels, especially for
communication related to end-user support.

Role Qualifications
• Minimum of 3 years experience supporting virtualization infrastructure in
the following areas; Citrix XenApp 5.X, XenApp 6.X, XenApp 6.5 FR1, FR2,
FR3, XenDesktop 5.X to 7.X, Provisioning Server 6.X, Store Front 2.X, Web
Interface 5.X, License Server 11.X, APPDNA 6.X to 7X;
• Proven success in large (30,000+ users) virtualization global
architectures having multiple Active Directory Domains, XenApp Farms,
XenDesktop Farms, PVS Farms, multiple zones, Citrix Policies;
• Highly experienced monitoring/maintaining health of both physical and
virtual systems (CPU, Memory, Disk, Network);
• Exceptional monitoring/alert tracking skills utilizing such tools as, BMC
Patrol, CA Technologies, Citrix Director
• Experience addressing management teams to provide details on support
incidents

Education
● Bachelor’s degree in Computer Science or equivalent field preferred.
Must have Certifications
● Citrix Certified Administrator (CCA)
Nice to have Certifications
● Citrix Certified Associate – Apps and Desktop (CCA-AD)





Regards,



Vardhan

Innovative Information Technologies Inc.

200 Metroplex Drive

Suite:408, Edison, NJ 08817

Ph: 732-985-9100 – Ext 206 | Fax: 732-985-9101

Email: [email protected]

Website: www.innovativeinfotech.com

*“Nationwide Certified Minority Women Based Enterprise (MWBE)” from WBENC*

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