*Position*: ServiceNow Developer

*Location*: Mountain View, CA

*Duration*: Long Term

*Rate*: $Negotiable


*Roles & Responsibilities Include:*

·         Accountable for delivering ServiceNow Technical subject matter
expertise across the ITSA Suite.

·         Accountable for delivering ServiceNow Technical development
policies and processes.

·         Seasoned in agile development methodology

·         Accountable for hands-on development and work allocation and
consolidation from shared resources

·         Responsible for setting and executing code migration strategy and
communicate to the extended development teams

·         Responsible for sharing technical best practices to the immediate
and extended teams for consistent coding practices

·         Analyze and scope new functionality requirements based on
business needs for all ITSM processes and understand all other modules

·         Act as the single point of coordination for the approach and
requirements definition responsible for driving ServiceNow platform
maturity, efficiency, and effectiveness goals

·         Configure, design and develop ServiceNow applications

·         Lead the design, development and implementation of tools and
automation for all core ITSM applications, Orchestration and Discovery.

·         Work estimation; derive work effort based on gathered requirements


*Experience & Qualifications Include:*

·         Leading staff members developing ServiceNow system administrators
& developers in ServiceNow technology and processes/ tools that sustain the
ITSM ServiceNow Platform development activities.

·         This includes working with matrixes team members within and
outside the Platform team, including on and offshore models.

·         Contribute towards the strategic direction for the DTSS Service
Management in providing comprehensive technology consulting

·         Fosters a high performing team of technical resources, with
direct or indirect level of authority by mentoring other ServiceNow
Administrators and developers

·         Partners with ITSM Process team to understand the requirements to
deliver quality solutions, participate in gathering requirements

·         A proactive problem solver; demonstrates and fosters proactive
behavior and partnering within their direct team; influences same with peers

·         Minimum of 3 years demonstrated experience administering and
programming Service-Now in a large enterprise environment (Service-Now
customization, ServiceNow CMS)

·         Minimum of 3 years demonstrated experience using Web Technologies
(JAVA Script, XML, HTML, AJAX, CSS, HTTP)

·         Minimum 3 years using agile development methodology

·         8-10 years working as a seasoned developer, including mentoring,
coaching and leading high performing development teams and projects
Experience in working in matrix organizations

·         Experience in onshore and offshore delivery models

·         Outsourcing in a multi-vendor environment strong preferred.
Process development / deployment and Service Level background is helpful

·         ITIL V3 Foundations Certification preferred

·         Service-Now customization including, but not limited to: screen
tailoring, workflow administration, report setup, data imports, LDAP
integration, ServiceNow orchestration, custom scripting and third

·         party software integrations using APIs

·         Must have solid programming skills (JavaScript a must).
Experience on developing Content Management System (CMS) solutions on
ServiceNow

·         Experience with Jelly scripting in ServiceNow

·         Working knowledge of the web applications, networks, protocols
and email (SMTP, POP3)

·         Experience on Integration technologies such as APIs, Web
Services, SOAP, HTTP, MID Server

·         Experience with relational databases such as MS SQL Server, Oracle







Thanks,

Rajesh Bhalala

cyberThink, Inc.

512-931-1570

*[email protected] <[email protected]>*

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