*Digital Chat/Messaging Experience Analyst Location: Hybrid in Vienna,
Virginia  Duration: 6 months+Must currently live near Vienna, In-Person
interview *

Chat/Messaging – Experience Analyst
• Assist Sr. Experience Analyst or Product Owners in gathering, analyzing,
developing and creating user stories that capture the members and
stakeholder’s needs
• Collaborate with team members key partners, business units across the
credit union, other product teams and regularly engage on the journey
vision
• Facilitate Stakeholder sessions for requirement review, design review,
and demos
• Use Live Person knowledge for potential solutioning and configuration
• Conduct and facilitate User Acceptance Testing by validating the
definition of Done
• Proactively sizes business opportunities and potential improvements
• Perform other related duties as required

*Top 3 Skill: *
1. LivePerson experience- configuration resource
2. Agile Framework
3. Chat Channel

-- 
*Thanks,*
*Vardhan *
*vardhang @ziontech.com <http://ziontech.com>*
*408 412 3410*

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