Karen,

  Sorry for the belated reply.
1. Find out if the HDD is formatted for FAT16 or FAT32
   (very relevant) and it's storage capacity.
2. Are you running Disk Doctor, etc. from DOS or from
   a DOS Box? If the latter, I would suggest DOS only.
3. Windows 95 (aka DOS 7.xx) added a number of security
   features that are built-in to the Operating System.
   And one of these is the "LOCK x:" command.
   Any program that bypasses the OS to do direct disk
   reads and writes will get this error message. What
   you will need to do in order to allow Disk Doctor,
   etc. to access the HDD is to issue this command:
      C:\> LOCK c: {Enter} <--- Or whatever the drive
                                letter is.
   And then when you are done:
      C:\> UNLOCK c: {Enter}
4. Now to the unmatching FAT issue.
   When the OS updates the FAT, it updates the primary
   FAT and then the secondary (backup) FAT. Someone
   could have accidentily shut off the PC while the
   OS was doing this, the battery backup unit could
   have failed during a power glitch, etc. A normal
   system shut down would not have caused this.
  Jim Webster

Karen Lewellen wrote:
>
> hi jim:
> i understand that she
> is using win 95 at the office, where
> this happened.
> when i ran disk doctor, it
> suggested that the second fat was not
> normal for this construction,
> and advised repair only if
> drive a could not be accessed normally.
> it cannot witht he messages
> ranging from the disk
> being unreadable, to a suggestion
> tha the disk is locked.
> not sure where the later idea comes from though.
> scandisk could not even examin the disk at all.
> thanks,
> karen
>

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