The question of flat displays and what to expect came up on another mailing list we 
subscribe to which is specifically 24-7-365 emergency agency participants and vendors.

John Oram

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Date:    Wed, 8 Oct 2003 16:01:54 -0500
From:    Chief Willis Carter <[EMAIL PROTECTED]>
Subject: Flat Screen Monitors

Can anyone on the list offer information concerning the use of flat screen
monitors (any size) in a dispatch center environment? Are they more prone to
damage than regular monitors? Any downside? I would be very interested to
hear from anyone using larger (30"- 40") models as well. Thanks in
advance....

Willis Carter
Chief of Communications
Shreveport Fire Department
Voice:  318.675.2200
Fax:     318.675.2206
E-Mail:  [EMAIL PROTECTED]


Date:    Wed, 8 Oct 2003 15:56:01 -0800
From:    Bob Amick <[EMAIL PROTECTED]>
Subject: Re: Flat Screen Monitors

The four PSAP's operating in the jurisdiction of the Boulder (Colorado)
Regional Emergency Telephone Service Authority Board converted to 17" flat
screen LCD (liquid crystal display) monitors about 3 years ago, and have
had very good reliability and virtually service-free life with them
compared to the previous CRT (cathode ray tube) conventional monitors that
often failed or became inoperable due to 24-7-365 continuous duty
cycling.  While the initial investment for converting to flat-screen LCD
monitors was at that time considerably higher than remaining with CRT
technology, the improved performance, component life and reliability have
long-since overcome any initial high investment costs.  Moreover, the
considerable saving of space on the consoles, as well as better visual
appearance, clarity, high character resolution, color rendition, far less
weight,  less heat production, lack of "flicker" effect (characteristic
of  CRT technology) resulting in less eyestrain, and lower power
consumption (and resulting reduced impact on UPS/battery capacity)  has
been substantially beneficial for telecommunicators and center
operation.  In short, we would never consider reverting to CRT technology
and we have not experienced any notable "downsides" to using flatscreen at
all.   Other health benefits include elimination of possible low
level  harmful electromagnetic radiation (x-ray, rf) characteristic of high
voltage CRT technology where operators are exposed continuously to CRT
displays at close range.

When we first acquired the 17" technology, the costs were substantially
higher than current  flatscreen market pricing, which has more recently
become quite reasonable (but still higher than CRT) due to the drop overall
in pricing for flatscreen technology now that it has become more widely
accepted and used.  We have also found that the 17" flatscreen affords a
bit more "real estate" for display information than comparable 17" CRT models.

Before converting to flat-screen we did some "trial" tests with just a few
LCD flat-screens and compared several different flat screen product
offerings with the conventional CRT technology before settling on one
vendor/model which was then acquired for all the centers.

We have not used any flatscreen LCD monitors larger than 17" at this point,
although there is currently some consideratio being given to  acquiring
larger flatscreen monitors when wireless phase 2 becomes more fully
implemented in our area with associated map displays.

Bob Amick, ENP, Communications Director
Department of Public Safety
University of Colorado at Boulder


Date:    Wed, 8 Oct 2003 19:39:19 -0700
From:    Vidas Germanas <[EMAIL PROTECTED]>
Subject: Re: Flat Screen Monitors

We've had very good experience with 15, 18 and 20 inch
flat panel displays in various applications. The fact
that they produce almost no btu output has been
especially welcome at some of our smaller, tightly
spaced psap's. I'm very glad we transitioned away from
crt's.

We've done some preliminary testing with 40 inch wide
plasma screens. Reliability seems good, although
plasma screens have an issue with static images
burning in fairly rapidly. We're going to stick with
individual flat panel displays until the wider display
technology shows some significant improvement there.

Vidas Germanas
DuPage County IL Sheriffs Dept


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