I work at a helpdesk to, those guys are busy, believe me. So if they didn't answer
after 14 days, give those boys a new call, e-mail or fax so they know you are waiting.
Best regards
Yves
--
On Tue, 22 Dec 1998 08:59:27 proundy wrote:
>
>While I didn't have as serious a problem as digs did, I still haven't
>received an answer to a question I sent the outside Europe support desk 2
>months ago during my "free" installation support period. I subsequently
>found this list and answered alot of my own questions from the archives.
>But I also haven't received an acknowledgement that my serial number was
>received when I sent in my registration card. I actually don't care if
>Linux supplants Microsoft at the desktop or server level, but for those who
>do these lapses in sound business practices at the most basic level won't
>help the jihad. It would be a shame to see this distribution (and after
>using four different distributions I'm a SuSE proponent to the core. In
>fact I'm getting a friend the box set for Christmas) undermined by these
>errors. It may not matter, but some people aren't going to be as forgiving.
>
>
>Paul
>-
>To get out of this list, please send email to [EMAIL PROTECTED] with
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>Check out the SuSE-FAQ at http://www.suse.com/Support/Doku/FAQ/ and the
>archiv at http://www.suse.com/Mailinglists/suse-linux-e/index.html
>
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