while I really like and have >used HP printers exclusively until now, I'm SO ANGRY with HP that I've >sworn >never to use their products again, good as they may be...long story >short: I >have 3 HP printers/FAX/scanners, all work well, but the last time I ran >out >of ink and attempted to intall a HP ink cartridge, the screen message was >that the cart was out of date (!) and could not be used...now, given that >the carts cost something like $35 apiece, I quickly called HP tech >support >and was informed that I must have tinkered with or otherwise mishandled >the >cart and, therefore, HP could not do anything!!! I knew it was an >original >HP product, not a copy or remanufacturered cart, had not be mishandled >but >had simply laid on my shelf until I needed it...finally, after 45+ >minutes >of haggling with tech support (and getting more and more angy by the >minute), tech support finally relented and told me the cart could be >"re-activated" by setting my computer clock back to a date prior to the >expiration of the cart, and that worked...bottom line: I'm too tired of >"Carly and company" being SO ARROGANT that they think they can rip off >America just because they want more of our money...personally, I'm very >happy that Dell, Epson, Lexmark, etc. are in the game to give HP some >stiff >competition, otherwise the price of an HP printer would be outta sight.. > -------
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