Hi,

I'm posting this here because I've never heard of anybody having this sort
of trouble before and want to know if it's at all unusual and what can be
done about it.

My old hosting company, Elosoft (aka Nextwebhosting) won't set document
encoding for SVGZ files so Firefox can't display them on my site.  When I
tried to point this out to them they acted like they were incapable of
reading the words "document encoding" or any sentences which contained them.

I'm trying to move to another hosting company.  When I didn't respond to
Elosoft's request for payment for another years service, they sent me an
email claiming to have received payment from my credit card.  Upon
investigation, I discovered that this payment hadn't been processed so I
stopped it.  However Elosoft haven't stopped hosting my site and are thus
preventing anybody from accessing the version on my new host.  Elosoft claim
that the contract (meaning their website, or at least parts of it) say that
I need to give them 30 days notice of cancelation.  I think the wording in
ambiguous and I also suspect it has changed since I pointed this out to
them.

Anyway, is this sort of thing at all unusual?  How do other people deal with
it?  Can I get the internet to acnowledge my new hosting company without
Elosoft's cooperation?  Anybody else had problems with Elosoft?

Richard Pearman       http://www.pixelpalaces.com/
The next stage in the evolution of web comics:
http://www.onlinecomics.net/pages/details/listing.php?comicID=4415






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