Author: jrose Date: Fri Mar 27 17:34:48 2015 New Revision: 433658 URL: http://svnview.digium.com/svn/asterisk?view=rev&rev=433658 Log: SAC: Add a few basic queues
Review: https://reviewboard.asterisk.org/r/4503/ Added: branches/13/configs/basic-pbx/queues.conf (with props) Modified: branches/13/configs/basic-pbx/extensions.conf branches/13/configs/basic-pbx/modules.conf Modified: branches/13/configs/basic-pbx/extensions.conf URL: http://svnview.digium.com/svn/asterisk/branches/13/configs/basic-pbx/extensions.conf?view=diff&rev=433658&r1=433657&r2=433658 ============================================================================== --- branches/13/configs/basic-pbx/extensions.conf (original) +++ branches/13/configs/basic-pbx/extensions.conf Fri Mar 27 17:34:48 2015 @@ -35,6 +35,20 @@ exten = 2565551234,1,Verbose(1, "User ${CALLERID(num)} dialed into remote voicemail.") same = n,VoiceMailMain(example) same = n,Hangup() + +; Extension to queue for sales. +; The queue has a 300 second timeout. +exten = 2565551200,1,Verbose(1, "User ${CALLERID(num)} dialed the sales queue.") + same = n,Answer() + same = n,Queue(sales,,,,300) + same = n,Goto(operator,1) + +; Extension to queue for a customer advocate. +; The queue has a 1200 second timeout. +exten = 2565551250,1,Verbose(1, "User ${CALLERID(num)} dialed the customer advocate queue.") + same = n,Answer() + same = n,Queue(customer_advocate,,,,1200) + same = n,Goto(operator,1) [Dialing-Errors] ; Handle any extensions dialed internally that don't otherwise exist. Modified: branches/13/configs/basic-pbx/modules.conf URL: http://svnview.digium.com/svn/asterisk/branches/13/configs/basic-pbx/modules.conf?view=diff&rev=433658&r1=433657&r2=433658 ============================================================================== --- branches/13/configs/basic-pbx/modules.conf (original) +++ branches/13/configs/basic-pbx/modules.conf Fri Mar 27 17:34:48 2015 @@ -14,6 +14,7 @@ load = app_voicemail.so load = app_directory.so load = app_confbridge.so +load = app_queue.so ; Bridging Added: branches/13/configs/basic-pbx/queues.conf URL: http://svnview.digium.com/svn/asterisk/branches/13/configs/basic-pbx/queues.conf?view=auto&rev=433658 ============================================================================== --- branches/13/configs/basic-pbx/queues.conf (added) +++ branches/13/configs/basic-pbx/queues.conf Fri Mar 27 17:34:48 2015 @@ -1,0 +1,19 @@ +[general] +monitor-type = MixMonitor + +;========================Sales Queue == +; Calls all sales persons in a ring-all fashion +[sales] +strategy=ringall +member => PJSIP/1109 ; Terry Jules - Director of Sales +member => PJSIP/1105 ; Garnet Claude - Sales Associate +member => PJSIP/1112 ; Franny Ocean - Sales Associate + +;===================== Customer Advocate Queue == +; Calls all customer advocates in a ring-all fashion +[customer_advocate] +strategy=ringall +member => PJSIP/1101 ; Maria Berny - Director of Customer Experience +member => PJSIP/1115 ; Dusty Williams - Customer Advocate +member => PJSIP/1102 ; Tommy Briar - Customer Advocate + Propchange: branches/13/configs/basic-pbx/queues.conf ------------------------------------------------------------------------------ svn:eol-style = native Propchange: branches/13/configs/basic-pbx/queues.conf ------------------------------------------------------------------------------ svn:keywords = Author Date Id Revision Propchange: branches/13/configs/basic-pbx/queues.conf ------------------------------------------------------------------------------ svn:mime-type = text/plain -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- svn-commits mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/svn-commits
