Did you try the query string trick already? It would be worthwhile doing that first, as then you can actually determine if the proxy may be at fault before bother IT with a change request. Adding the random number at the end will force a fresh request every time and will circumvent the proxy.
A On Thu, Mar 3, 2011 at 3:47 PM, Daniel <[email protected]> wrote: > I'll see if I can talk to the proxy server admin about reloading Flash > files, to see if that solves my problem. > > On Mar 3, 10:04 am, Aran Rhee <[email protected]> wrote: > > re: proxy server - That is exactly what a proxy server is/does. It is > > usually used by organisations as a way to reduce the amount of traffic to > > the outside world and speed up requests as it stores pages/assets in > cache > > :) (the other reason is to block access to sites like Facebook for > employees > > etc) > > > > > > > > On Thu, Mar 3, 2011 at 8:33 AM, Daniel <[email protected]> wrote: > > > Aran, > > > Thanks for your suggestion, I have forwarded it on to the appropriate > > > individual to see if this helps. Another question: the biggest > > > difference between being served this page on the public Internet and > > > on the employee intranet is the proxy server ... does the proxy server > > > cache Flash files? Would the way the proxy serves the page affect how > > > the Flash file behaves -- ie, how it process the XML file, etc? > > > > > Daniel > > > > > On Feb 25, 4:49 pm, Aran Rhee <[email protected]> wrote: > > > > Sounds like some sort of caching issue which can plague IE+Flash+XML. > > > > > > just as a quick test, just tack on a cache busting querystring like: > > > > > > "mycontent.swf?r=" + new Date().getTime(); > > > > //millisecond accurate unique number > > > > > > Do this for the loading of both your swf and XML file (as we don't > know > > > > which one is having the issue right now). > > > > > > See if this makes a difference... > > > > > > If it does, then you know it is cache related. If not, then you > > > > have eliminated cache as a possible cause. > > > > > > Cheers, > > > > Aran > > > > > > On Fri, Feb 25, 2011 at 2:51 PM, Daniel <[email protected]> > wrote: > > > > > I have a Flash file that loads the content it displays from an XML > > > > > file. This XML file specifies (among other things) the fonts needed > to > > > > > load (if any) and CSS file to load (if needed). The content > consists > > > > > of up to 5 "slides" containing 3 text fields, that rotate from > slide > > > > > to slide on a timer. The text fields of the slides are created > > > > > dynamically as needed. Two other items are part of the Flash file: > a > > > > > set of 5 buttons that appear based on the number of "slides" > loaded, > > > > > and an arrow near the lower right corner that links to a URL > > > > > associated with the third line of text. > > > > > The problem occurs sporadically, and so far I have only been able > to > > > > > reproduce it in IE. Also, the user must be connected to our > network > > > > > (or be able to contact the proxy server for web requests) -- this > > > > > behavior does not happen to external users. > > > > > The behavior can be described as this: the user visits the page > > > > > containing the Flash file, and is served the content. Everything > > > > > looks normal: the 3 text fields are displayed in the correct (x,y) > > > > > coordinates. The user clicks on a link on the page, then uses the > > > > > Back button to go back to the initial page with the Flash. This > time, > > > > > the 3 text fields are displayed in what appears to be a smaller > stage; > > > > > however, the "hard" objects (buttons and arrow) are in the correct > > > > > locations. It's as if the stage is much smaller for just the > dynamic > > > > > pieces of the Flash file -- the fonts are correct (except for size) > > > > > and they are in the correct locations relative to each other, if > the > > > > > stage was this small. > > > > > Anyone seen this type of behavior before? > > > > > > > -- > > > > > You received this message because you are subscribed to the Google > > > Groups > > > > > "SWFObject" group. > > > > > To post to this group, send email to [email protected]. > > > > > To unsubscribe from this group, send email to > > > > > [email protected]. > > > > > For more options, visit this group at > > > > >http://groups.google.com/group/swfobject?hl=en.-Hide quoted text - > > > > > > - Show quoted text - > > > > > -- > > > You received this message because you are subscribed to the Google > Groups > > > "SWFObject" group. > > > To post to this group, send email to [email protected]. > > > To unsubscribe from this group, send email to > > > [email protected]. > > > For more options, visit this group at > > >http://groups.google.com/group/swfobject?hl=en.- Hide quoted text - > > > > - Show quoted text - > > -- > You received this message because you are subscribed to the Google Groups > "SWFObject" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/swfobject?hl=en. > > -- You received this message because you are subscribed to the Google Groups "SWFObject" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/swfobject?hl=en.
