The CC Business-Support is normally answering quite fast and competent.
However, Hispeed users have no access to that helpdesk.
Sice we're customer there until the end of 2006, i can forward a mail if that helps.

Matthias
_________________________________________

mhs @ internet AG
Zürcherstrasse 204, CH - 9014 St. Gallen
Phone +41 71 274 93 93, Fax +41 71 274 93 94
http://www.mhs.ch
_________________________________________





----- Original Message ----- From: "Charles Buckley" <[EMAIL PROTECTED]>
To: <swinog@swinog.ch>
Sent: Sunday, December 03, 2006 4:15 PM
Subject: RE: [swinog] BGP problems at Cablecom?


I was having trouble reaching my site at Q-X and other Swiss sites, too.
But it seems to be back up now.  Oddly enough, gmail started working about
30 minutes before everything else.

The thing that cracks me up is, this was first reported on this list on
Friday, and here it is Sunday, and CC still hadn't addressed it.   Alacrity
in customer service, indeed.

Charles

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
On Behalf Of Stanislav Sinyagin
Sent: Sunday, December 03, 2006 3:24 PM
To: swinog@swinog.ch
Subject: [swinog] BGP problems at Cablecom?

as a home user of Cablecom, I can't reach many American sites
since about 11am this Sunday.

These are not reachable:

mail.yahoo.com
gmail.com
www.cnn.com

Most of Swiss (and surprisingly Russian :) sites are reachable.

cheers,
stan
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