Web Warfare Team Unveiled
By Jonathan Cook in Nazareth
July 22, 2009 "Information Clearing House" -- The passionate support for Israel 
expressed on talkback sections of websites, internet chat forums, blogs, 
Twitter and Facebook may not be all that it seems.
Israel’s Foreign Ministry is reported to be establishing a special undercover 
team of paid workers whose job it will be to surf the internet 24 hours a day 
spreading positive news about Israel.
Internet-savvy Israeli youngsters, mainly recent graduates and demobilized 
soldiers with language skills, are being recruited to pose as ordinary surfers 
while they provide the government’s line on the Middle East conflict.
“To all intents and purposes the internet is a theatre in the 
Israeli-Palestinian conflict, and we must be active in that theatre, otherwise 
we will lose,” said Ilan Shturman, who is responsible for the project.
The existence of an “internet warfare team” came to light when it was included 
in this year’s Foreign Ministry budget. About 150,000 US dollars have been set 
aside for the first stage of development, with increased funding expected next 
year.
The team will fall under the authority of a large department already dealing 
with what Israelis term hasbara, officially translated as “public explanation” 
but more usually meaning propaganda. That includes not only government public 
relations work but more secretive dealings the ministry has with a battery of 
private organizations and initiatives that promote Israel’s image in print, on 
TV and online.
In an interview this month with the Calcalist, an Israeli business newspaper, 
Mr Shturman, the deputy director of the ministry’s hasbara department, admitted 
his team would be working undercover.
“Our people will not say: ‘Hello, I am from the hasbara department of the 
Israeli Foreign Ministry and I want to tell you the following.’ Nor will they 
necessarily identify themselves as Israelis,” he said. “They will speak as 
net-surfers and as citizens, and will write responses that will look personal 
but will be based on a prepared list of messages that the Foreign Ministry 
developed.”
Rona Kuperboim, a columnist for Ynet, Israel’s most popular news website, 
denounced the initiative, saying it indicated that Israel had become a 
“thought-police state”.
She added that “good PR cannot make the reality in the occupied territories 
prettier. Children are being killed, homes are being bombed, and families are 
starved.”
Her column was greeted by several talkbackers asking how they could apply for a 
job with the Foreign Ministry’s team.
The project is a formalization of public relations practices the ministry 
developed specifically for Israel’s assault on Gaza in December and January.
“During Operation Cast Lead we appealed to Jewish communities abroad and with 
their help we recruited a few thousand volunteers, who were joined by Israeli 
volunteers,” Mr Shturman said.
“We gave them background material and hasbara material, and we sent them to 
represent the Israeli point of view on news websites and in polls on the 
internet.”
The Israeli army also had one of the most popular sites on the video-sharing 
site YouTube and regularly uploaded clips, although it was criticized by human 
rights groups for misleading viewers about what was shown in its footage.
Mr Shturman said that during the war the ministry had concentrated its 
activities on European websites where audiences were more hostile to Israeli 
policy. High on its list of target sites for the new project would be the BBC 
News website and Arabic websites, he added.
Elon Gilad, who heads the internet team, told Calcalist that many people had 
contacted the ministry offering their services during the Gaza attack. “People 
just asked for information, and afterwards we saw that the information was 
distributed all over the internet.”
He suggested that there had been widespread government cooperation, with the 
ministry of absorption handing over contact details for hundreds of recent 
immigrants to Israel, who wrote pro-Israel material for websites in their 
native languages.
The new team is expected to increase the ministry’s close coordination with a 
private advocacy group, giyus.org (Give Israel Your United Support). About 
50,000 activists are reported to have downloaded a programme called Megaphone 
that sends an alert to their computers when an article critical of Israel is 
published. They are then supposed to bombard the site with comments supporting 
Israel.
Nasser Rego of Ilam, a group based in Nazareth that monitors the Israeli media, 
said Arab organizations in Israel were among those regularly targeted by 
hasbara groups for “character assassination”. He was concerned the new team 
would try to make such work appear more professional and convincing.
“If these people are misrepresenting who they are, we can guess they won’t 
worry too much about misrepresenting the groups and individuals they write 
about. Their aim, it’s clear, will be to discredit those who stand for human 
rights and justice for the Palestinians.”
When The National called the Foreign Ministry, Yigal Palmor, a spokesman, 
denied the existence of the internet team, though he admitted officials were 
stepping up exploitation of new media.
He declined to say which comments by Mr Shturman or Mr Gilad had been 
misrepresented by the Hebrew-language media, and said the ministry would not be 
taking any action over the reports.
Israel has developed an increasingly sophisticated approach to new media since 
it launched a “Brand Israel” campaign in 2005.
Market research persuaded officials that Israel should play up good news about 
business success, and scientific and medical breakthroughs involving Israelis.
Mr Shturman said his staff would seek to use websites to improve “Israel’s 
image as a developed state that contributes to the quality of the environment 
and to humanity”.
David Saranga, head of public relations at Israel’s consulate-general in New 
York, which has been leading the push for more upbeat messages about Israel, 
argued last week that Israel was at a disadvantage against pro-Palestinian 
advocacy.
“Unlike the Muslim world, which has hundreds of millions of supporters who have 
adopted the Palestinian narrative in order to slam Israel, the Jewish world 
numbers only 13 million,” he wrote in Ynet.
Israel has become particularly concerned that support is ebbing among the 
younger generations in Europe and the United States.
In 2007 it emerged that the Foreign Ministry was behind a photo-shoot published 
in Maxim, a popular US men’s magazine, in which female Israeli soldiers posed 
in swimsuits.
Jonathan Cook is a writer and journalist based in Nazareth, Israel. His latest 
books are “Israel and the Clash of Civilisations: Iraq, Iran and the Plan to 
Remake the Middle East” (Pluto Press) and “Disappearing Palestine: Israel's 
Experiments in Human Despair” (Zed Books). His website is www.jkcook.net.
 
A version of this article originally appeared in The National, published in Abu 
Dhabi. The version on this website is published by permission of Jonathan Cook.
 
 
http://informationclearinghouse.info/article23111.htm





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