On Wed, 2009-08-05 at 12:04 +0200, Guido Diepen wrote:
> Hi,
> 
> one recurring problem we encounter frequently is that people have problems
> with SynCE, it is not working for them and often it turns out that they
> have a firewall running. Currently this means that they have to find this
> information on some forum, or that they have to find this by asking
> questions on the mailing list or IRC channel.
> 
> Unfortunately I am not very familiar with all the details of how synce-hal
> works, but would the following extension be possible (and if so, would you
> guys think it would be useful).
> 
> When synce-hal detects a new device, it sets up the interface via DHCP,
> after which it sends the UDP packet to the device which will have the
> device initiate all subsequent connections.
> 
> Couldn't synce-hal somehow check with a timeout function whether the
> DHCP/initial handshake connection has been made within a given timelimit
> after the device has been detected? I don't think that this should be a
> very large timeout, normally this should happen within a matter of
> seconds. If this situation is detected (i.e. synce-hal did not reach the
> state of a connection be set up completely), you could have synce-hal
> trigger a dbus signal signifying a problem with the connected device. The
> clients (synce-trayicon / synce-kpm) can then listen for this particular
> signal and notify the user of a connection problem and provide the user
> with possible solutions (e.g. change firewall settings).
> 
> Would this be possible in synce-hal, and if so, what do you guys think
> about it?
> 

It's definitely possible to add a timeout to the hal stuff, but I don't
know how much would be gained. There are so many reasons why this might
happen, though a firewall is definitely the most common, as we know :)

I think what we actually need is an FAQ / troubleshooting guide. I'm
also working on a more generic installation guide, but as always with
these things I dont have enough eyes/hands/brains !

There were some thoughts thrown around about the firewall problem a
while ago, that came to no real conclusions either.

Mark

> Kind regards,
> 
> Guido Diepen
> 
> 
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