> Maybe I'm missing the point, but what if you just
> obfuscated usernames ('xv95r' instead of 'walmart')
> and set permissions on home directories such that

That was considered. But as the customer picks their own $lo...@$domain, for 
accessing CGI/FTP, it feels like a step backwards to give them a random login 
for SSH. Moreover, we would have to inform 30,000 customers about their login 
details, which due to tradition, has to be done with snail-mail. This would 
also not be cost-effective. This is not a battle worth fighting :)

Just using UIDs once you login would do the same thing, but as it happens, that 
Solaris roles mentioned by others took care of this part of the problem.
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