They said it's impossible for prepaid.  The phone switch(?) cannot be 
instructed to turn off forwarding for prepaid accounts no matter 
what.  Still the voice mail should not pick up at all, but it does, 
and they cannot turn that off, either.

Amateurs!




--- In [email protected], "Matthew Stevens" <[EMAIL PROTECTED]> 
wrote:
> In that case call them back and have a trouble ticket created for 
the
> problem. 
> 
> Matthew
> 
> -----Original Message-----
> From: aegrotatio [mailto:[EMAIL PROTECTED] 
> Sent: Tuesday, June 21, 2005 3:21 PM
> To: [email protected]
> Subject: [T-Mobile-US] Re: Completely turn off voice mail?
> 
> Unfortunately, while they did turn off the voice mail, the call is 
still
> picked up.  All the other providers have "answer supervision" 
> which do not actually "answer" or complete the call when voice mail 
is
> turned off.
> 
> I guess T-Mobile still has something to learn about telephone 
systems.
> Voice mail should not "pick up" when it is disabled, but T- 
Mobile's does.




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