The phone companies are nickel & diming their customers. T-Mobile isn't the only one to do this. Others do it too, and charge more!
Gil -----Original Message----- From: [email protected] [mailto:[EMAIL PROTECTED] On Behalf Of johnronl Sent: Monday, November 12, 2007 10:00 AM To: [email protected] Subject: [T-Mobile-US] Be aware!!! T-mobile start to charge upgrade fee $18 per phone in the store I went to upgrade my phone at a T-Mobile store at Kent Station in Kent Washington yesterday. The reason for my upgrade was to use a myFav capable phone for my renewed subscription with myFav feature. I went to upgrade my daughter's phone last week. They did not charge me any upgrade fee. However, when we ready to pay the upgraded phone, the sales guy suddenly asked me to pay for the upgrade fee $18 each for two upgraded phones. I asked why I did not have this charge last week. He told me that they started it on November 11 2007. The reason for that from the sales guy is the devaluation of the US dollar. I could not believe what this guy said. I asked to talk to the manager. He said the manager was not there. This really make me very upset. In this competitive market, I have never heard of this upgrade fee from other provider. I didn't see any place in the store posting this charge. Because we had been staying in the store for quite a long time. We reluctantly paid this fee and left. Just want to let everyone know thi s upgrade fee is in effect. If you can find a better deal somewhere from other provider, you probabaly should consider it. You can carry you number to any provider anyway. - - T-Mobile-US on Google Groups: http://groups.google.com/group/T-Mobile-US _ _ Yahoo! Groups Links - - T-Mobile-US on Google Groups: http://groups.google.com/group/T-Mobile-US _ _ Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/T-Mobile-US/ <*> Your email settings: Individual Email | Traditional <*> To change settings online go to: http://groups.yahoo.com/group/T-Mobile-US/join (Yahoo! ID required) <*> To change settings via email: mailto:[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] <*> To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
