Hi Andrej,

   Allmydata.com could definitely be providing better status updates, 
but unfortunately we don't have as many people working full-time on the 
production grid as we'd like. On the positive side, we have never lost 
any data on the production grid though we have had a couple periods of 
inaccessibility. We should be adding more capacity over the next few 
weeks to keep ahead of the influx of data, plus we are planning a 
garbage collection run to free up some more space.

Hope this helps,
Peter

Andrej Falout wrote:
> My questions exactly, David.
> 
> It seems the tweeter feed was chosen to communicate status to customers, 
> but last message is more puzzling to me then anything, considering the 
> second week long (and counting) outage in very short time:
> 
> "We are going to be upgrading our storage servers over the next few 
> weeks and are also planning to release statistics about the grid 
> health.4:54 PM Nov 5th <http://twitter.com/Allmydata/status/5465542068> 
> from web"
> 
> ???? So all is great then? No issues whatsoever, just upgrading servers 
> and providing new functionality?
> 
> Or should this be interpreted as "It will take us few weeks to recover 
> service"?
> 
> Not questions I should be asking about service which I entrusted with my 
> data.
> 
> Andrej Falout
> 
> 
> On Sat, Nov 7, 2009 at 2:57 AM, David Abrahams <[email protected] 
> <mailto:[email protected]>> wrote:
> 
> 
>     on Tue Nov 03 2009, "Zooko at allmydata.com <http://allmydata.com>"
>     <zooko-yA4Be9i5DcKB+jHODAdFcQ-AT-public.gmane.org
>     <http://jHODAdFcQ-AT-public.gmane.org>> wrote:
> 
>      > It is full (again).  I'm sorry about that.  We're working on fixing
>      > that.  One improvement is running a garbage collection pass (see [1]
>      > if you use private caps).  Another is adding capacity.  Once we get
>      > this working again so that customers like you can resume backups I
>      > intend to open up our munin graphs showing the up-to-the-minute
>      > measurements of space usage, load, etc. on all of our servers so that
>      > you can see the status of the grid graphically.
> 
>     Thanks; some questions:
> 
>     * How's that going?
> 
>     * Is the grid back yet?
> 
>     * Any ETA?
> 
>     * If this happens in the future
> 
>      * Is allmydata.com <http://allmydata.com> planning to notify its
>     customers?
> 
>      * Will allmydata.com <http://allmydata.com> have some way for us to
>     get an ETA 'till more
>        capacity without specifically asking for it?
> 
>     --
>     Dave Abrahams           Meet me at BoostCon: http://www.boostcon.com
>     BoostPro Computing
>     http://www.boostpro.com
> 
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> 
> 
> 
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