Hi,

Runa A. Sandvik wrote (04 Feb 2013 15:12:51 GMT) :
> - One user tried the email client, skipped the part where you set up
> the mail servers, and tried to write an email.

I believe that the Icedove (rebranded Thunderbird) account creation
assistant will improve this a lot; we're working on the migration:
https://tails.boum.org/todo/Return_of_Icedove__63__/ 

> I wonder if there is a way to improve this, as most users expect the
> mail client to work just like the one they are used to in their
> normal operating system.

I'm not sure I follow. These users, or someone else, had to configure
"the [email client] they are used to in their normal operating system"
at some point to use a relay host, if they wanted it to be able to
send email in a way that's accepted by most MX out there, right?
The way one does it in Tails is not that different: one enables
persistence for the email client, sets their email accounts up, and is
done with it. I'm not sure how we could make this easier.

Cheers,
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