Hi,

I'm forwaring your request to our help desk on [email protected].

almerio ercarte:
> Dear Tails,
> 
> I am using your system for quite a while now, and I must say, I like it.
> I am storing some very important files on my USB which has Tails.
> 
> Yesterday however, Tails wanted me to do an update on the TOR browser,
> and I clicked 'no', because I was busy with the system. I must've
> misclicked, because Tails was commencing the update anyways. So I
> waited, and it loaded for some time, and after a while it was done. 
> I don't remember the exact details, but after a while I decided to shut
> down my PC, in order to do something else. When I started my PC back  up
> however, I loaded the USB with tails, and it gave me an error
> saying: Failed to load ldlinux.c32.
> 
> Now I have searched the whole internet, but I cannot find solutions,
> without risking my important data to be erased from the USB. I've
> already tried to recover the files with mulitple program's, but it will
> only restore certain files that were there from BEFORE I installed Tails
> (and that's weeks ago).
> 
> Now, my question is, are you familiar with this error? Do you know how
> to fix it, and if you don't, do you have any advise for me, for what to
> do? I really don't wanna lose my data.
> 
> greetings.

-- 
sajolida
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