intrigeri:
sajolida (2021-02-03):I've curated ⅔ of reports since 2017(I've asked sajolida for clarification privately as this is very different from the data I see. But anyway, this should not impact the analysis I did below.)
Sorry I messed up my calculation yesterday. It's more like ⅓ actually :)I was pissed off and hurried when I wrote this email yesterday and I didn't realize that this figure was totally unrealistic; though it matched my state of mind at that time :) Mea culpa.
My conclusion is that overall, this new setup did not reach its goals: the work is less tedious for sure, but most of the work is still done by the same few people.
+1
- technical writers act as writers and editors, i.e.:
- use our internal team monthly reports to write good quality
contents, with a communication style that's consistent with the
rest of our communication (for example, shorter than this
email :]]] )
- define a strategy, e.g. in terms of frequency (it could be that
monthly is not the best, I dunno, I'm not trained at this kind
of communication)
- welcome contributions from volunteers and decide what to do with
them
- other teams share info, needs, expectations, and feedback with
technical writers about the intended audience they have in mind for
these reports (e.g. FT about Debian & Tor people, fundraising about
potential donors, etc.)
At this point this is meant to be half a proposal, half a conversation
trigger. Perhaps you disagree with my assumptions and goals?
Perhaps you have other ideas?
Also, this proposal is clearly not perfect. For example, in an
organization with more resources, folks trained/experienced at
communication would handle the communication strategy and act as
editors. In our current situation, my impression is that technical
writing is the closest skill we have in-house to communication, hence
this proposal.
I agree with your analysis. I'm not sure whether the technical writing (TW) team is in a good shape right now to take this over. I really don't want to add this to my TW plate which is already full. Maybe Cody can take this over without my help. Sam is still in a trial period and probably has too little general knowledge about the project yet.
More on the long-term, these reports could totally fit in the responsibilities of a management-ish non-technical hire.
Finally, I'm fine with either putting the reports on hold, or publishing them only when someone volunteered to curate them, until our technical writing capacity has increased sufficiently to cope with this additional task. I understand it is a matter of mere months now :)
And thanks a lot to emmapeel for taking over January's report. -- sajolida Tails — https://tails.boum.org/ UX · Fundraising · Technical Writing
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