On 1 May 2016 at 17:10, Adam Baker wrote:

> I have downloaded tails and followed all the directions, put it on a
> USB drive called Gigaware, and tried all the recommended fixes in the
> BIOS menu on my laptop. It still wont work. When I plug in the Tails
> USB drive before I start my computer, it gets stuck on the 'Lenovo'
> screen. It never changes and sometimes goes from that page to black
> and then back to the page again. I cant press any keys in this state
> either. It will not boot from my drive. I need help! Please help me!

Is this a USB stick or an external drive like a HDD?

You could try:
- Does Tails boot from a DVD? Then your laptop works basically with 
tails and it seems to be a USB problem.
- Does any other "Live-Linux" (Knoppix etc.) or any other OS which 
is supposed to boot from USB Stick boot from this USB drive? If not:
- Does Tails boot from another USB drive brand?

Hope this helps.

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