Hi there, I have a Dell XPS 9550 (2015 model) and I'm running Windows 10. Preface, "intermediary tails" on the first USB stick would only work when in Troubleshooting mode. So I had to continue the process on Troubleshooting mode from that point on.
So fast forward to rebooting my laptop with the Final Tails on the second USB stick. When it asks to login on the Welcome Screen, I click login. Then, for some reason, it asks me to login again after a few seconds (for a second time). So I click Login again. When I click Login, it actually just freezes on the blue screen (the tails background blue screen) with tails not actually loading. However, I can see my mouse on the screen, and the mouse is working. (so picture a blank blue screen, where you can move your mouse). So I must power down the machine with the power button. Upon reboot, I F12 again to load from the USB stick. This time I try to Login with the Troubleshooting mode. It works. However, all the icons on the screen are super tiny (almost like a Tails has trouble with the resolution in this mode) and also, I dont see an option for wifi. Needless to say, I didn't want to continue with this mode anyway. So I don't know how to get Tails the loading normal way. I think the answer lies in the bios settings, so if anybody can take me through this if would be great. Please note, I would like specific informational guidance on the bios, not just general advice on a typical windows bios machine. The bios menu on this machine has tons of options. Very frustrating, as on my old Dell Inspiron I had no issue with Tails -- and that machine is from 7 years ago. Anyways, I hope somebody can help me! Thank you! Superfly
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