Thanks very much

On Thursday, 2 March 2017, 135711131719 <[email protected]> wrote:

> I had to format my Tails USB stick numerous times when I first started
> using Tails. I found I could do it in Windows 10 easily (and Maybe Windows
> 7), this way:
>
> 1) Open an elevated command prompt ("Run as administrator").
> 2) Type 'Diskpart' (without the apostrophes for this and all the other
> following commands).
> 3) Then 'List Disk'.
> 4) Find your USB Stick Disk ID number. Be REALLY CAREFUL ON IDENTIFYING
> THE CORRECT DISK NUMBER. Preferably have only the one USB stick you want to
> format plugged in. If you select the wrong disk, you'll wipe everything on
> that disk. Use the Disk Manager to help if needed.
> 5) Once you are sure of the disk ID number, type 'Select Disk X', where X
> is the number of your disk
> 6) If the "Status" of your disk indicated "Offline" (from Step 3 above),
> type 'Online Disk'. Note, I did not need to do this, so I never did try
> this command.
> 7) Type 'Clean'.
> 8) You can then format to full capacity inside Diskpart (search for
> "Diskpart Format"), via  Disk Manager, Windows file explorer, etc.
>
> NOTE: On Windows 10 Pro the "clean" command worked like a charm. On
> Windows 7 Ultimate, the 'Clean' command got stuck. I had to reboot the OS
> and try again. I can't remember if the process worked the second time or I
> just then used Windows 10 thereafter, where "clean" executed quickly.
>
> Hope this helps
>
>
>
> Sent with ProtonMail <https://protonmail.com> Secure Email.
>
> -------- Original Message --------
> Subject: Re: [Tails-support] Usb not working
> Local Time: February 27, 2017 8:47 PM
> UTC Time: February 27, 2017 8:47 PM
> From: [email protected]
> <javascript:_e(%7B%7D,'cvml','[email protected]');>
> To: User support for Tails <[email protected]
> <javascript:_e(%7B%7D,'cvml','[email protected]');>>
>
> Neethin Nandakumar:
> > I used a San disk USB to install tails and invariably it didn't work. So
> > used the exception specified in the site (removing the live_storage
> option
> > from the boot screen). This solved the problem. 2 days later i brought a
> > new USB and installed tails from it. Then when i connected my old San
> disk
> > on my windows the 16 gb drive is being shown as only 2.16 gb. How do i
> > correct this?
> >
> > Thanks in advance
>
> You have to reformat the old SanDisk thumb drive. There is probably a
> way to do it in Windows but I have not found it. The regular Windows
> format app doesn't work on drives previously formatted by Tails. My
> suggestion is to create a Live DVD of a good Linux distro. It will have
> a GUI USB stick formatter. I know Linux Mint does. Plug in your
> SanDisk, select FAT32, and reformat. Windows should now show it as 16
> GB. There may be a way to reformat USB sticks from Tails but I haven't
> found that either. Some one else here may know how.
>
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>
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