Apropos the ongoing efforts to educate new volunteers, the discussion section of this research paper on enablers and barriers may be useful https://ac.els-cdn.com/S0747563216305295/1-s2.0-S0747563216305295-main.pdf?_tid=31ea73b8-7cb4-4eca-acc4-062aa79c278b&acdnat=1541171937_ecb61791a7d798a1491503b71f69b0ab
Jonathan
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