>Some councils insist that problem reports only come through their own
>web sites, or reluctantly, by phone, and will ignore emails (which is
>the default presentation for FixMyStreet).

>The web sites generally provide structured input, whereas FixMyStreet is
>generally free text, and also, the web site sometimes bypasses the
>council contact centre, and goes direct to the out sourced contractor.

A while back I did build an app to send problem reports to Hampshire county 
council specifically, as Hampshire had a very keen and enthusiastic staff 
member. However I contacted other local councils asking for details on whether 
they had any APIs to send the data to, but either heard nothing or a response 
(as you said) that they were not so keen on input from other sources.

A shame really, an open, standard API - and accompanying open source clients to 
the API - adopted by all councils for problem reporting would be a great thing 
to have.

Nick


________________________________
From: David Woolley <[email protected]>
Sent: 04 December 2020 16:49
To: [email protected] <[email protected]>
Subject: Re: [Talk-GB] Idea - OSMUK walkers' map application

On 04/12/2020 16:38, Nick Whitelegg via Talk-GB wrote:
> However as you say council take up could be problematic. Maybe we could
> provide a link to FixMyStreet?

Some councils insist that problem reports only come through their own
web sites, or reluctantly, by phone, and will ignore emails (which is
the default presentation for FixMyStreet).

The web sites generally provide structured input, whereas FixMyStreet is
generally free text, and also, the web site sometimes bypasses the
council contact centre, and goes direct to the out sourced contractor.

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