On Tue, Mar 9, 2010 at 9:02 AM, SteveC <[email protected]> wrote:
> Dear all
>
> One of the clear pieces of feedback from all the talk about improving the OSM 
> UX was "show us these users who really find it difficult to use OSM". So, 
> we're going to do that. We have a rough plan of action below

Awesome!  And great to have Mike and Nate pitching in.

My quick thoughts are:

0) Again, this is great.
1) I was going to suggest adding the "What brought you to OSM?" field
to our signup page, but I see that the ethnio js and popup is part of
the bolt|peters workflow.  Fair enough.
2) I know nothing about user testing.  I'm glad somebody else is doing
this.  ;-)
3) Test early, test often seems reasonable.[1]  The idea being that in
one testing session most testers will say the same set of things.
Test with a few, then revise and test again.
4) OSM should test the drunk demographic.[2] Some of our software
tools get used in bars.

[1] http://www.netmechanic.com/news/vol5/usability_no14.htm

[2] http://blog.bumblebeelabs.com/the-5-guerrilla-user-test/

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