Greetings, That does not sound at all normal.
I would suggest either sending in a email request to schedule a GotoMeeting with Support or giving them a call. Regards, Thom Thom C. Blackwell Product Manager Boston Software Systems (866) 653-5105 ex 807 www.bossoft.com <http://www.bossoft.com/> Sign up for my weekly webinar! <http://www.bostonworkstation.com/customer_center/special_events.aspx> LEGAL NOTICE Unless expressly stated otherwise, this message is confidential and may be privileged. It is intended for the addressee(s) only. Access to this E-mail by anyone else is unauthorized. If you are not an addressee, any disclosure or copying of the contents of this E-mail or any action taken (or not taken) in reliance on it is unauthorized and may be unlawful. If you are not an addressee, please inform the sender immediately, then delete this message and empty from your trash. From: [email protected] [mailto:[email protected]] Sent: Wednesday, September 29, 2010 3:03 PM To: Talk Subject: [talkbws] Loss of Magic focus Good afternoon everyone. Earlier this summer I upgraded one of my systems to the latest release of BWS. It didn't maintain focus with Magic very well so I dropped back to the previous version. Since then, I'm getting screen update hesitations. Sometimes these resolve on their own, sometimes BWS sucks every spare drop of resources the machine has to offer and locks things up. After playing with it today I found that if I make the Magic connection active (physically bring Meditech to the front) BWS will continue on it's merry way, until the next time. Some times I can get a few hundred records scripted, other times it will go a few thousand. I've noticed, on occasion, the same thing will happen when developing a script. Especially if there is confirmation window involved. Running 9.8 Patch 769 (build 1408). Magic ver 4.21a My other system runs the same version, never attempted the upgrade and skips right along with out missing a beat. Anyone suffering from these symptoms? Thanks. Brian Bennett Affinity Health Systems PBS Systems Analyst PBS\Clinic Billing (920)628-9055 [email protected] ________________________________ CONFIDENTIALITY NOTICE: This e-mail communication and any attachments may contain confidential and privileged information for the use of the designated recipient(s) named above. If you are not the intended recipient, you are hereby notified that you have received this communication in error and that any review, disclosure, dissemination, distribution or copying of it or its contents is prohibited. If you have received this communication in error, please notify the sender at the electronic mail address noted above and destroy all copies of this communication and any attachments. Thank you for your cooperation. --- To post a message to this list, send mail to: [email protected] You are currently subscribed as: [email protected] Unsubscribe in the customer center on our website: http://www.bostonworkstation.com/customer_center/virtual_user_group_talk .aspx --- To post a message to this list, send mail to: [email protected] You are currently subscribed as: [email protected] Unsubscribe in the customer center on our website: http://www.bostonworkstation.com/customer_center/virtual_user_group_talk.aspx
