For me it was my DSL connection and moisture.
I complained to TekSavvy about erratic behavior. I had many visits from
Bell. They tested the signal quality many times (one even left me house
having forgotten to reconnect my service). Line changes were proposed.
The DSL frequency profile was adjusted. Capacitors were suspected.
In the end an ace from Bell solved it. "Your line was connected outside
the local termination point and not inside it, I've fixed that"!
And he had. The problem had come and gone, depending upon rain, but not
in direct correlation with it. Go figure.
PS
Months or years later, my connection would momentarily drop
periodically. The TekSavvy support guy asked me what the Internet LED
on the SmartRG modem indicated.
Its flashing I said.
Then reset the modem he said, that's an error state.
I did, the LED went OUT and I have never been troubled since.
On 2022-06-07 16:14, Jim Ruxton via talk wrote:
I'm trying to solve an issue I've been having with my Teksavvy DSL
router. For some reason over a couple of weeks my connection degenerated
to the point where I may have had connection to the internet for about
half a day. I called Teksavvy and got connected to Bell who said the
line looked ok from their end. They said it was probably the router. I
doubted it but Teksavvy sent me a loaner router. And voila my connection
was immediately better. Before buying a new router , after a couple of
days with the loaner I connected the old router and now it's working
fine again with the old router. I had tried resetting and disconnecting
and connecting the old router many times before getting the loaner and
it didn't make a difference. The appearance, which makes no sense is
that connecting the loaner router temporarily fixed my connection issue
to the point I could use my old router again. Can anyone make any sense
of this?
Jim
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Michael Galea
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