That's horrible. I'd certainly exchange the laptop. Does USB-C charge as quickly as AC mains power? Is it a power supply or a laptop issue?
Don On Sun, 20 Nov 2022 at 11:00, D. Hugh Redelmeier via talk <[email protected]> wrote: > | From: William Park via talk <[email protected]> > > | At work, we recently got Lenovo P1 Gen3, and it's flaky. My laptop > doesn't > | recognize AC power plug, so I have to charge via USB-C. Everything is > off USB, > | even the docking station, and it disconnects often. You can hear Windows > | notifications. So, network hangs, USB disk hangs, serial dongle hangs, > etc. > | Fans is blasting even in sleep mode. > > P1 *should* be quite nice. Hope you got them on sale. > > Modern power supplies are pretty tricky. > > Lenovo support should be able to handle this. Of course there are a few > problems if it involves returning the device: > > - how can you eliminate confidential files from the system before > returning it? Theoretically very difficult with an SSD (wear-levelling > is magic). > > - all your work configuring the system needs to be redone when you get it > back. > > - you are missing the machine for a few weeks. > > I think Lenovo offers a service that allows you to retain the disk when > you send the device in for repair. It may cost. > --- > Post to this mailing list [email protected] > Unsubscribe from this mailing list > https://gtalug.org/mailman/listinfo/talk >
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