Hi All, I have a problem. I cannot get the ISP I registered my domains with to reply to my support requests. Initially they did respond to my request and said they would look into the issue. However, I did not receive any response since. I have sent numerous emails to them in the past week and a half and tried sending new fresh ones without their ticket number so that I received their automated acknowledgment with a new ticket number (which I did receive so I know I'm not just getting filtered). But still I have not heard from them at all. If I call their hosting support group I get run around for 3 minutes before the robotic woman invariably says "we are unable to take your call right now" and hangs up.
So I'm looking for opinions about ISPs that handle domain registration, domain management (basically DNS zone record updating) and some hosting (with PHP of course) and how to transfer those domains. I actually host my important stuff myself on a virtual private server so I am primarily interested in domain registration and management. The current ISP has very crude utilities for managing the domains, changing DNS and so on. It can be a chore just to login and operate their "control panel". Can anyone recommend an ISP that has the following: * good responsive support * good, easy to use utility for managing domains, registering new ones, adjusting DNS zone info, etc * affordable domain registration * affordable hosting with PHP * free hosting for small static sites Has anyone had any experience with transferring domains from one company to another? I assume I just get DNS setup with the new ISP as far as I can and then get the old ISP to transfer the domains to the new ISP. But considing I have had zero contact with the soon-to-be-old ISP, I'm wondering how I can actually get this done. It's not like I can just tell my credit card company to stop all payments - they control my domains. Also, if I paid for a domain for say 10 years, do I have to pay full price all over again? Any ideas would be appreciated. Mike -- Michael B Allen PHP Active Directory Integration http://www.ioplex.com/plexcel.html _______________________________________________ New York PHP User Group Community Talk Mailing List http://lists.nyphp.org/mailman/listinfo/talk http://www.nyphp.org/show_participation.php
