Brenda, Make sure you are using the latest Thunderbird. Earlier versions IE 24 may do exactly what you are saying with 9.1.
The current version of Thunderbird is 31.6.0. Chris Window-Eyes Product Support Ai Squared 725 Airport North Office Park Fort Wayne, IN 46825 (802) 362-3612 www.aisquared.com -----Original Message----- From: Talk [mailto:talk-bounces+cgrabowski=aisquared....@lists.window-eyes.com] On Behalf Of Tom Kingston via Talk Sent: Sunday, April 12, 2015 9:36 PM To: bjn...@windstream.net; Window-Eyes Discussion List Subject: Re: Thunderbird and W-E 9.1 NOT but 9.0 works Brenda, All I can say is something is definitely messed up because many folks use TB with no problems. So again I would suggest calling GW. They've been dealing with these things for so long they may know exactly what's going on as soon as they hear your description of the problem. For me 9.1 was a big improvement. So something may have gotten messed up that requires their emergency removal utility. If nothing else they should know best what to check and have you do to try to track down the problem. Good luck, Tom On 4/12/2015 5:36 PM, Brenda via Talk wrote: > so, I was unable to do a system restore because it said I had programs > running that blocked it. My husband turned off virus check and window > eyes and ran sys scan again with no success. > > I wasn't too concerned because I knew the problem was with Window eyes > 9.xx and Thunderbird. > > So I uninstalled W-e using controll panel and reinstalled W-e 9 from the > disk. All was fine, TB worked!! > > Then I downloaded and installed W-E 9.1 and I'm back to where I was with > TB and W-E locking up when I try to open a message. rrrrrrr > > Brenda > > > _______________________________________________ > Any views or opinions presented in this email are solely those of the > author and do not necessarily represent those of Ai Squared. > > For membership options, visit > http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/tom.kingston%40charter.net. > > For subscription options, visit > http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com > List archives can be found at > http://lists.window-eyes.com/private.cgi/talk-window-eyes.com > _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/cgrabowski%40aisquared.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/archive%40mail-archive.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com