David,
I'm having similar issues.  Haven't made time to call tech support yet on it.  
Once I upgraded to WE 9 or 9.1 on my home PC running Outlook 2010, I lost the 
ability to virtualize my messages in Outlook.  Since the majority of the 
messages I get are in HTML and tables, I need virtual view to read them.I 
uninstalled the Outlook Enhance app as someone suggested and reinstalled it, 
but that did not help.   No ideas, just wanted to let you know you aren't alone.


-----Original Message-----
From: Talk [mailto:[email protected]] 
On Behalf Of David Loux via Talk
Sent: Sunday, April 19, 2015 8:22 AM
To: 'Jim Ruby'; 'Window-Eyes Discussion List'
Subject: RE: more of the same issue with Outlook

        Hi Jim,

I'm curious to know if our Outlook 2007 and WE9.1 issues mirror each other. 

after I installed the WE9.1 version, I completely lost access to the content
of Outlook messages with the arrow keys.  I can review the basic content
with the mouse keys, but this very much limits my editing capability,
activating hyperlinks, etc.

I have updated all the appropriate apps, as well as MS Outlook options.  I
have gone so far as to run the Outlook repair options, however, that gave me
absolutely no info as to whether or not anything was repaired.  From all
outward appearances, the repair did nothing as far as access goes.

I think my next option is to uninstall and then reinstall my full Office
2007 package.  Have you tried any other ideas that you might care to share.

Thanks and best wishes.

Dave L.


-----Original Message-----
From: Jim Ruby [mailto:[email protected]] 
Sent: Saturday, April 18, 2015 8:56 PM
To: 'David Loux'; 'Window-Eyes Discussion List'
Subject: RE: more of the same issue with Outlook

Outlook 2007 and we 9.1 has a few problems and at least for me none of them
have been resolved yet.


-----Original Message-----
From: Talk [mailto:[email protected]] On
Behalf Of David Loux via Talk
Sent: Tuesday, April 14, 2015 4:52 PM
To: 'Chris Grabowski'; 'Window-Eyes Discussion List'
Subject: more of the same issue with Outlook

Hi Chris,

Unfortunately, nothing has changed in regard to accessing the message
content of my Outlook 2007 email.

I have noticed one thing which strikes me as rather strange.  As I am
reviewing message content with the mouse keys, it is quite clear that what
represents the content of several different emails.  Today, I clearly
noticed that while reviewing one specific email, I found fragments of at
least 2 previous emails.  One I had just read, and another had content from
another I replied to.

Strange, although I doubt that it sheds much light on my problem.

Have a great day.

Dave Loux


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-----Original Message-----
From: Jim Ruby [mailto:[email protected]] 
Sent: Saturday, April 18, 2015 8:56 PM
To: 'David Loux'; 'Window-Eyes Discussion List'
Subject: RE: more of the same issue with Outlook

Outlook 2007 and we 9.1 has a few problems and at least for me none of them
have been resolved yet.


-----Original Message-----
From: Talk [mailto:[email protected]] On
Behalf Of David Loux via Talk
Sent: Tuesday, April 14, 2015 4:52 PM
To: 'Chris Grabowski'; 'Window-Eyes Discussion List'
Subject: more of the same issue with Outlook

Hi Chris,

Unfortunately, nothing has changed in regard to accessing the message
content of my Outlook 2007 email.

I have noticed one thing which strikes me as rather strange.  As I am
reviewing message content with the mouse keys, it is quite clear that what
represents the content of several different emails.  Today, I clearly
noticed that while reviewing one specific email, I found fragments of at
least 2 previous emails.  One I had just read, and another had content from
another I replied to.

Strange, although I doubt that it sheds much light on my problem.

Have a great day.

Dave Loux


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and do not necessarily represent those of Ai Squared.

For membership options, visit
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