Hi Bob, I've never personally encountered this.  Perhaps it has
something to do with your copy of office? Window-Eyes for Office
licenses itself based on the copy of Office.  If it is not an
activated copy of Office 2010 or later at this point and time, then
you could get errors like this.  I didn't see anybody reply to your
message and it's been since April that you've posted this.  Does this
error about your IP address and so on still occur?  Perhaps, if you
can afford to do so however, it might be worth paying for a  technical
support evaluation to look in to this to determine for sure if Office
is  indeed the cause of your problem.  I am  forming an educated guess
here that Office itself would be the only possible reason you would
get an error about your IP address and the Window-Eyes serial number,
though I am not an employee of AI Squared nor am I an expert in the
details as to all of this possible stuff.  I am simply trying to  use
logic and my pre existing knowledge of what I am pretty sure is true.
However I am certainly not AI Squared technical support  with all the
experience of probably dealing with these exact issues either.  So
keep that in mind.
I hope that things go well otherwise.

On 4/26/15, bob jutzi via Talk <[email protected]> wrote:
> When removing and re-installing both the Window-eyes for Office serial
> and Eloquence authorization in order to find the reason why I am missing
> an install count, I got the following error:
> This copy of Window-ees appears to be unlicensed, your serial and IP
> address have been sent to AI Squared.  Anyone else encountered this?
> Not sure I understand the reason since I am running Window-eyes for
> Office which is free.
>
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-- 

Sincerely,

Keith
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