I did have the virtualization checked, that's why I wasn't sure why the messages weren't displaying right. I suppose I could just try toggling it on and off again?
-----Original Message----- From: Van Lant, Robin [mailto:[email protected]] Sent: 07/13/2015 09:25 AM To: Dave Bahr; Window-Eyes Discussion List Subject: RE: outlook message body displaying incorrectly. It actually sounds to me like your messages are not being virtualized. The toggle hotkey for this is alt shift v. Check to be sure you have the outlook enhance app to Virtualize messages and that you are not accidentally using this hotkey combo in the info bot turn it off. Messages that do not have HTML formatting and are very simple might read so cleanly that you think you are in browse mode, but then you hit a message with pictures and table formatting and so on that doesn't read cleanly. -----Original Message----- From: Talk [mailto:[email protected]] On Behalf Of Dave Bahr via Talk Sent: Saturday, July 11, 2015 7:17 AM To: Window-Eyes Discussion List Subject: outlook mesage body displaying incorrectly. Hi. Running window-eyes 9.1 with windows 8.1-64 bit and office 2010 32-bit. When I am reading messages in outlook 2010, the message body doesn't display properly at times. Instead of loading in browse mode, it loads as if it were a word document with a lot of verbocity. So instead of getting the heading count, link count, ect. like i would in a webpage, I get things like the following information, this example is listed in no particular order but just as an example of the verbose output. Begin example text: style normal, one shape enter hyperlink field, table 1 r1 c1 leave hyperlink field, table 1.1.1 style web heading 1. End example text and so on and so forth until somewhere in there i find text that is discernable as being part of the actual email. So it looks like window-eyes is reading the actual formatting of the message instead of putting in a webpage-like layout in browse mode. I have tried the following. 1. turned off all apps. no change. 2. restarted outlook, no change. 3. did a repair of office 2010, no change. 4. and the only solution that seems to work, I have to restart window-eyes. Ok, that's fine, a little annoying and tedious, but it works, until it starts to do it again. so, does anyone else have this issue? If so, how have you gone about resolving it? Do I need to reinstall set files for office and/or outlook? Which ones? Do I have to take the rather drastic step of reinstalling window-eyes altogether? Is this a known bug that ai squared are looking into? any help is appreciated on this matter. Thanks, Dave _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/robin_van_lant %40key.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com This communication may contain privileged and/or confidential information. It is intended solely for the use of the addressee. If you are not the intended recipient, you are strictly prohibited from disclosing, copying, distributing or using any of this information. If you received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy. This communication may contain nonpublic personal information about consumers subject to the restrictions of the Gramm-Leach-Bliley Act. You may not directly or indirectly reuse or redisclose such information for any purpose other than to provide the services for which you are receiving the information. 127 Public Square, Cleveland, OH 44114 If you prefer not to receive future e-mail offers for products or services from Key send an e-mail to mailto:[email protected] with 'No Promotional E-mails' in the SUBJECT line. _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/archive%40mail-archive.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com
