Yes I have had that problem since WE 9.0. I was told by GW that it was a Windows issue.

On 7/17/2015 7:26 AM, michaeel's mail via Talk wrote:
     hi guys is anybody still having WE stop talking wen your in windows update.
I am having that trouble now.
We just stops talking but it does start again with alt control w.
Cheers Michael.
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