I went back (since I started out with Jaws), and made the case that the tech support was so poor with jaws that I could not use it at all; it wasn't working on my setup at the time, and the agency who purchased it couldn't help (although that was their justification for forcing me into jaws, that they could "support" it). Well, they could not, and it would not work, and so I switched.
(btw, 3 months later I got someone at FS who knew how to make it work; the problem is that jaws is also copy protected, and their system was failing on my laptop, and I had to authorize my copy 8 times in a row, with 8 different authorizations, to get it to work; if I updated, the same again, and they only allow 3 authorizations without cutting you off, so you can imagine it was very frustrating). My point being, you can make a case when it's completely failing to work, that you must have something else; you just document, write letters, and call, until it happens. Chip -----Original Message----- From: Talk [mailto:[email protected]] On Behalf Of gary melconian via Talk Sent: Wednesday, July 29, 2015 5:07 PM To: 'Michael Massey'; 'Window-Eyes Discussion List' Subject: RE: Opinion on moving from the paid version of we to the free version mike nott all of us are so fortunate. Some of us have the other screen readerwhether that be if it was purchase for work reasons or purchased for school reason by agencies like Rehab. -----Original Message----- From: Talk [mailto:[email protected]] On Behalf Of Michael Massey via Talk Sent: Wednesday, July 29, 2015 12:47 PM To: 'Window-Eyes Discussion List' <[email protected]> Subject: Opinion on moving from the paid version of we to the free version Hi. I purchased my first s m a about a month ago. I'm speculating here, but I feel that purchasing a software maintenance agreement was a wise investment because if I hadn't purchased the agreement, I would have paid the $49 plus whatever the next paid upgrade would cost, and for all I know I might have spent about the same amount if not more. Also, Ai Squared's free unlimited technical support is some of the best in the technology field if you have a fully licensed copy of Window-eyes. I don't feel like paying for support on a per incident basis. The costs could add up, smile. I'm sticking with what I have. Mike M. _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/gmelconian619% 40gmail.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/chip.orange%40 gmail.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/archive%40mail-archive.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com
