Hi Lynn,

I thought I had send those instructions to the list, but I can't find a
copy, so here they are:

* Open a Windows explorer window.
* tab to the "organize" button.
* press spacebar, which should bring up a context menu.
* arrow down to the "layout" submenu and open it up with the right arrow.
* arrow down until you find the "preview pane" and make sure it is not
checked; if it is checked, press <enter> on it to remove the checkmark;
otherwise press escape.

Hth,

Chip


-----Original Message-----
From: Lynn White [mailto:[email protected]] 
Sent: Thursday, July 30, 2015 6:10 PM
To: Chip Orange; Window-Eyes Discussion List
Subject: Re: Window-Eyes 9.2 still crashing With Windows Explorer

Good question.  Where is the preview pane?  Thanks.

On 7/30/2015 3:55 PM, Chip Orange via Talk wrote:
> Hi Bud,
>
> I'm just wondering, did this help your crashing problem?
>
> Thanks,
>
> Chip
>
>
> -----Original Message-----
> From: Talk
[mailto:[email protected]]
> On Behalf Of Bud Schwab via Talk
> Sent: Wednesday, July 29, 2015 12:12 PM
> To: Chip Orange; Window-Eyes Discussion List
> Subject: RE: Window-Eyes 9.2 still crashing With Windows Explorer
>
> Chip, where do I find where to disable preview mode?  Like several
> others I find my crashes have no pattern to be specific about
> anything. It seems to do it the worst with IE , but it can also do it
> right in the middle of reading an email.  I'll keep watching the list
> and also will post anything I discover about it all.
>
> BudAt 08:30 AM 7/29/2015, you wrote:
>> You could check the preview mode and make sure it is disabled; it
>> causes problems when moving the selection over certain types of
>> files where the previewer can't deal with those types, or their data
>> isn't what the file extension indicates it should be.  We just had
>> such an incident a few minutes ago with a sighted user where I work
>> (no screen involved at all), and she needed to turn off the preview
>> pane to solve it.
>>
>> Chip
>>
>>
>>
>>
>>
>> Chip Orange
>> Florida Public Service Commission
>> Computer Systems Analyst
>> 850-413-6314
>>
>>
>>
>> -----Original Message-----
>> From: Talk
>> [mailto:[email protected]]
>> On Behalf Of Chris Skarstad via Talk
>> Sent: Wednesday, July 29, 2015 12:26 AM
>> To: Lynn White; Window-Eyes Discussion List
>> Subject: Re: Window-Eyes 9.2 still crashing With Windows Explorer
>>
>> ok, so it's not just me!  Thank you!  I don't suppose that actually
>> helps, but yes, this is definitely happening to me too. I'm running
>> Windows 7 64-bit, if that helps.  The frustrating part is it seems to
>> happen for no rhyme or reason. I can't find a pattern for it so I can
>> reliably tell people when the problem happens. It seems very random,
>> which makes the problem that much harder to fix.  If I do find a pattern
>> for when it happens i'll gladly post a more definiative bug report with
>> examples of when it happens, etc.
>>
>>
>>
>>
>>
>> On 7/28/2015 11:53 PM, Lynn White via Talk wrote:
>>> I have actually had two crashes in the last two days whenever windows
>>> explorer freezes and have had to reboot.  I wish I could figure out
>>> why Explorer wants to crash after much intensive use of the machine.
>>> _______________________________________________
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>> _______________________________________________
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> Bud Schwab
> W 6 Z Y P
> El Segundo, California
>
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>

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