Hello,

Yes, Window-Eyes 9.2 works on Windows Vista. If you are having difficulty 
downloading the upgrade, you can try visiting the upgrade page at 
www.gwmicro.com/upgrade, entering your serial number in the edit box provided, 
and downloading the update. If that doesn't work, please give us a call and we 
can get the file to you another way.

Window-Eyes 9.2 will not run on Windows XP.

Steve


-----Original Message-----
From: Talk [mailto:[email protected]] On 
Behalf Of Pamela Dominguez via Talk
Sent: Wednesday, August 5, 2015 12:31 PM
To: [email protected]; Window-Eyes Discussion List 
<[email protected]>
Subject: Re: downloading window-eyes 9.2

Will it work on Vista?  I ask because I have 9.1 on the vista laptop, and it 
keeps telling me to download 9.2, but it never finishes.  I get as far as 
the download andthen I can't find it and I can't find the install shield 
wizzard.  It doesn't start up after it tells me it's finished downloading. 
Next time I start the computer, it says 9.1 and tells me to download 9.2. 
Pam.

-----Original Message----- 
From: John Farley via Talk
Sent: Wednesday, August 05, 2015 12:04 PM
To: 'hui thian' ; 'Window-Eyes Discussion List'
Subject: RE: downloading window-eyes 9.2

Hi Hui Thian

I do not know how the GW team have set the web site up.
It is quite possible for the site not to allow a download to a PC running
XP.

Why not download it to a PC running a more modern operating system?
Although GW do not support WE 9.2 on XP, you might then be able to move it
to that PC, having taken suitable back-ups first, and see if it will run on
it.
Bear in mind that if it fails you will need to use a different screen reader
solution to recover your speech output.
Note that this is not an approach I would advocate at all.


Regards, John



-----Original Message-----
From: hui thian [mailto:[email protected]] Sent: Wednesday, August 05,
2015 4:50 PM
To: [email protected]; 'Window-Eyes Discussion List'
Subject: Re: downloading window-eyes 9.2

hi John, thanks for your quick respond. may I know so I can't just save the
file using xp and run it on another pc which is higher than xp? thanks
----- Original Message ----- 
From: "John Farley" <[email protected]>
To: "'hui thian'" <[email protected]>; "'Window-Eyes Discussion List'"

<[email protected]>
Sent: Wednesday, August 05, 2015 11:48 PM
Subject: RE: downloading window-eyes 9.2


> Hello Hui Thian
>
> Please see the following extracted from the "read me" for WE 9.2:
>
>   3. As of Window-Eyes 9.2, all legacy Windows XP support has ended. If
> you
> wish to use Window-Eyes 9.2 and you are still running XP, you must upgrade
> to a more modern operating system.
>
>
> I hope this helps.
>
> Regards, John
>
>
> -----Original Message-----
> From: Talk
> [mailto:[email protected]] On
> Behalf Of hui thian via Talk
> Sent: Wednesday, August 05, 2015 4:44 PM
> To: Reeva Webb via Talk
> Subject: downloading window-eyes 9.2
>
> Hi, I am using window xp and I am trying to download window-eyes 9.2 but I
> can't seem to download. please advise what happen. when I click on save
> file
> it doesn't save at all. thanks
> Best Regards
> Hui Thian
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