do you have the service pack1 for windows 7 and w e 9.2 installed?
all the security updates up to date?
you need all before it will install

-----Original Message----- From: Sue J Ward via Talk
Sent: Monday, October 05, 2015 11:05 AM
To: Window-Eyes Discussion List
Subject: upgrading to windows 10 microsoft update.

 Hello. I thought I was upgrading to windows 10 cause I did see in the
update list the upgrade to windows 10 home since I do have windows7 home
premium, so I did check the box and all of the updates seemed to be
installing, then after that was all done the computer did restart then
the same thing happened all over again where I had to check the box to
upgrade and I did accept the agreement, thought the screen would come up
to choose what to keep and stuff like that what I heard on the tutorial.
After that was all done it did restart so I did hear the windows 7 sound
along with window eyes. Then after that was all done decided to shut all
of that down for now. Has anyone experienced this? What should I do?
Should I just download the media Creation tool to get the process complete?
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