Hi Mark: Why wouldn't the Eloquence files all be left in place during the
upgrade?
Rick USA

-----Original Message-----
From: Talk [mailto:[email protected]] On
Behalf Of Marc Solomon via Talk
Sent: Friday, November 27, 2015 8:50 AM
To: Window-Eyes Discussion List <[email protected]>
Subject: Re: Paid Eloquence and Windows 10 install

The Win 10 tutorial was created from the perspective of a person using the
retail version of Window-Eyes, therefore the topic of dealing with an addon
synthesizer was not addressed. If you are concerned about losing one of your
Eloquence activations, use the activation manager to transfer the activation
back to the server before upgrading. Post upgrade, you can reinstall and
reactivate. The task of installing and activating a synthesizer is covered
in another tutorial. You can find it on www.WindowEyesForOffice.com on the
Voices page.
Marc

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On November 27, 2015 6:24:39 AM Rick Thomas via Talk
<[email protected]> wrote:

> Hi: I remember there were problems with the way WE handled the Eloquence
> files during the Windows 10 upgrade process. That is there were some hoops
> to jump through to get your paid copy of Eloquence back and running after
a
> Windows 10 upgrade. I don't see anything in the most recent tutorial on
> installing and setting up windows 10 via the upgrade method related to
this
> problem. Has WE handled it or just not included it in their tutorial to
keep
> it cleaner and simpler?
> Windows 10 says they levave all files intact so I would think the
Eloquence
> files and support files would be kept in place but there was nothing in
> Marks tutorial I read on this unless I read the wrong one.
> Thanks - getting ready for upgrading to windows 10.
> Rick USA
>
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