I would encourage patience as our infrastructure deals with everyone else trying to do the same thing.
Thanks, Aaron -- Aaron Smith Web Development * App Development * Product Support Specialist Ai Squared * 725 Airport North Office Park, Fort Wayne, IN 46825 260-489-3671 * www.aisquared.com To insure that you receive proper support, please include all past correspondence (where applicable), and any relevant information pertinent to your situation when submitting a problem report to the Ai Squared Technical Support Team. > -----Original Message----- > From: Linda Mentink [mailto:[email protected]] > Sent: Wednesday, December 16, 2015 12:34 PM > To: Aaron Smith <[email protected]>; Window-Eyes Discussion List > <[email protected]> > Subject: Re: Introducing Window-Eyes 9.3.1 > > I have tried three times to get the upgrade. My computer keeps saying > "progressing," and eventually closes. What do I do? Call AI Squared and get > remote assistance? Thanks. > > At 10:39 AM 12/16/2015, you wrote: > >Get Built-in Optical Character Recognition and a Faster User Experience > >with Window-Eyes 9.3 > > > >Window-Eyes 9.3 is now available providing customers with the ability > >to recognize text from files or the screen with built in Optical > >Character Recognition. This version also offers a more reliable and > >stable user experience that will help maximize your productivity at > >work, home, and school. > >Keep reading to learn more about the features and enhancements in > >Window-Eyes 9.3: > > > >Extract Text from Files, Images and the Screen Quickly and Easily > > > >* Recognize text in inaccessible scanned PDF files. > > > >* Recognize text from images in .bmp, .jpg, .png, and .tiff formats. > > > >* Choose from several different kinds of file types to > >recognize, including .txt, .html, .xml, and .zip. > > > >* If Office is installed, you can also OCR documents ending > >in .docx, .pptx, and .xlsx. > > > >* Word, Excel, and PowerPoint files can be recognized, > >including text found in WordArt to ensure readability. > >All-New Read to End > > > >* Read-to-end has been completely rewritten to provide the > >most responsive and accurate reading experience. > > > >* When read-to-end is stopped, it will start again from the > >word that was last spoken to help save time and increase efficiency. > > > >* If a Braille display is connected, Braille output will > >remain in sync with speech as documents are read aloud. > > > >* Hot keys used to increase or decrease speech are much more > >responsive, enabling users to more easily read documents in the manner > >they prefer. > >Microsoft Office > > > >* Improved reading of all spell check dialogs in Office 2010, > >2013, and 2016. > > > >* Responsiveness of the Outlook 2010, 2013, and 2016 inbox > >under Windows 10 has been improved to make reading email faster. > > > >* Outlook's conversation view in 2010, 2013, and 2016 is now > >supported so that users can group messages with the same subject > >enabling reading of all messages within a thread quickly and easily. > > > >* If Window-Eyes was restarted while Outlook was open, > >message virtualization would stop functioning until Outlook was > >restarted. This issue has been fixed. > > > >* When a PowerPoint slideshow started, and Window-Eyes was > >set to automatically read the entire document, only the content of the > >first slide would be spoken. This has been fixed. > > > >* If the version of Window-Eyes for users of Microsoft Office > >was in use, and the Office 365 sign-in window was closed without first > >entering any text, Window-Eyes would crash. This has been resolved. > > > >* Other miscellaneous fixes. > >Mouse Improvements > > > >* The physical mouse now reads UIA and IA2 programs, which > >improves the reading experience in programs such as web browsers and > >modern Windows apps. > > > >* A hot key to continue a mouse search in reverse has been added. > > > >* Window-Eyes can now read an entire line or only a word > >under the pointer as the physical mouse moves across the screen. > > > >* The mouse can now be set to read instant, hover, or no echo > >when moving the mouse around the screen. If the user sets it to hover, > >the amount of time can be adjusted before the information under the > >mouse is spoken. This allows low vision users better control over what > >they hear when the mouse moves around the screen. > > > >* Other miscellaneous fixes. > >Other Fixes > > > >* Responsiveness in the Windows 10 File Explorer has been improved. > > > >* Quickly check the status of wireless network connections > >with a single hot key. > > > >* Responsiveness for Eloquence, eSpeak, RealSpeak, Vocalizer, > >and Vocalizer Expressive synthesizers has been significantly improved. > > > >* The WE cursor (which allows you to explore the screen > >without moving the mouse pointer) has been renamed to the invisible > >cursor to better reflect its functionality. > > > >* The QuickStart Wizard has been replaced with a new app > >called Setup Wizard providing a new visual interface and more options > >to help users get started using Window-Eyes. > > > >* The app update notification options that are displayed when > >updates are available have been expanded to include a tone, dialog box, > >tooltip, or any combination of the three. This enables users to select > >how they want to be notified of app updates. > > > >* Support has been added for the Handy Tech Active Star, > >Handy Tech Modular, and BAUM VarioUltra displays. > > > >* Numerous stability fixes and performance enhancements have > >been added. > >For a complete list of Window-Eyes 9.3 new features, improvements and > >changes, please refer to the Window-Eyes 9.3 Read Me. > > > >Download your upgrade > >If you have purchased a Window-Eyes 9.2 upgrade or have an active > >Software Maintenance Agreement (SMA), you can download the upgrade > for > >free at http://www.gwmicro.com/upgrade or activate the Check for > >Updates option in the Help menu. > > > >Try Window-Eyes > >If you don't currently own Window-Eyes, you can get it for free! For > >anyone who has a valid license of Microsoft Office 2010 or higher, > >Window-Eyes can be downloaded for free at > www.WindowEyesForOffice.com. > >If you don't have Office 2010 or newer installed on your PC, you can > >obtain a free 60-day evaluation of Window-Eyes here: > >http://www.gwmicro.com/Window-Eyes/Demo/. If you haven't tried > >Window-Eyes in a while, give Window-Eyes 9.3 a try for free today! > > > >If you already own Window-Eyes 9.2, you will be able to download > >Window-Eyes 9.3 absolutely free! It will not count against your SMA. > >Window-Eyes 9.3 will be available for you to download, but SMA > >customers will not receive an installation DVD. You may order a DVD by > >contacting Ai Squared. > > > >Order your upgrade or SMA today! > >Call us today at (802) 362-3612 or email us at > >[email protected]<mailto:[email protected]> to place your order. > >Non-English versions are released after the English version, so please > >check with your local dealer for availability in your language. For > >those outside of the U.S., contact your local dealer. > > > > _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/archive%40mail-archive.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com
