Greetings,

We have heard reports of this problem but have yet to replicate it in-house. A 
couple of things to try:

1.  In Internet Explorer, go to Tools -> Manage Add-Ons, and disable any you 
don't need.
2.  Also in Internet Explorer, go to Tools -> Options, select the advanced tab, 
and reset your settings back to the defaults. Note this will leave bookmarks in 
tact, and you shouldn't lose any data.
3.  In WE, go to Apps -> Diagnostics -> Refresh Accessibility Libraries. Reboot 
once this procedure is complete.

If your issue is urgent, or you believe the only people best able to resolve it 
is someone from Ai Squared, I suggest either emailing [email protected] 
or calling (802) 362-3612. While we do monitor this list, emails directly to 
our support box and via the phone take priority and you will get a response 
faster this way.

Regards,
Steve


-----Original Message-----
From: Talk [mailto:[email protected]] On 
Behalf Of Pamela Dominguez via Talk
Sent: Monday, January 25, 2016 1:01 PM
To: Simon Cavendish <[email protected]>; Window-Eyes Discussion List 
<[email protected]>
Subject: Re: context key in ie we 9.3.1.0

I have been going to call them about this and about my other problems, but I 
haven't, yet.  Pam.

-----Original Message----- 
From: Simon Cavendish via Talk
Sent: Monday, January 25, 2016 10:21 AM
To: Barbara ; Window-Eyes Discussion List
Subject: Re: context key in ie we 9.3.1.0

This has been happening to me too.  Does Aisquared know about this?  Do they 
read our posts?  Do they take any note of this?  Surely it's quite a bug 
isn't it?

Is there a more direct way of reporting bugs to them?

Best wishes

Simonn
> On 25 Jan 2016, at 15:05, Barbara via Talk <[email protected]> 
> wrote:
>
> I have had the same issue with downloads.  Although per a suggestion I 
> had,
> if I turn off my braille display in WE all works.
>
> Barbara
>
>
> -----Original Message-----
> From: Talk
> [mailto:[email protected] 
> <mailto:[email protected]>] On
> Behalf Of Pamela Dominguez via Talk
> Sent: Monday, January 25, 2016 8:58 AM
> To: Jim Ruby <[email protected] <mailto:[email protected]>>; Window-Eyes 
> Discussion List
> <[email protected] <mailto:[email protected]>>
> Subject: Re: context key in ie we 9.3.1.0
>
> Yes, yes  yes!  This has not happened until I upgraded to 9.3, but it
> doesn't happen with all sites, I don't think.  I know that it happens with
> one sight:  www.rollye.net, when I go into the downloads section, and I 
> want
>
> to download one of her shows.  I can't even get window eyes to start up
> again.  I get the music, but nothing else.  Pam.
>
> -----Original Message----- 
> From: Jim Ruby via Talk
> Sent: Sunday, January 24, 2016 9:55 PM
> To: [email protected]
> Subject: context key in ie we 9.3.1.0
>
> Hi, when using the context menu key to copy a link to the clipboard we 
> will
> lock up, this happens just about 100% of the time. In most cases I can 
> never
> get we back and hve to reboot the computer.
>
> 1 cursor to a a link and press context menu key and press t then enter to
> copy the link to the clipboard.
> Some times we crashes the minute you use the key and some times when you
> press "t"
>
> You can also try and rout the mouse pointer to the link and right click,
> same thing happens.
>
> Any ideas? For this to be happen so often I've had to resort to other 
> screen
> reading options, so is anyone else running in to this or have a solution?
>
> Thanks.
> We 9.3.1.0
> Windows 10 x 64
> Latest ie installed
>
>
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