Ok, carol; have your friend try this.
do alt m as in mary, then press the letter h as in hannah you can then
right arrow to expand the options and either save or open the attachments
On 2/22/2016 8:11 PM, Carol and Roger via Talk wrote:
I can get my attachments just fine with Thunderbird, but I have a
friend using the same version of TB and WE that is not able to get
hers. Her mouse will not route to the email window so she can click
on the attachment. We tried changing the focus window and it did not
help. Moving her mouse keys only results in a ding. Does anyone have
any adeas that I can tell her to try? She was able to get attachments
about six months ago, but can no longer get them unless they are text
that can be read in line inside the message.
Carol
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