Hello Doug, I am not thrilled about the blending of A I Squared and Freedom Scientific. but, it looks like it will be happening, and so I can only hope for the best.
I have no idea what Trials you and Dan suffered through, all these years of attempting to provide a very good Screen Reading program, first for DOS and then for the many flavors of Windows. People can be Unthankful and still be incredibly Demanding. As many Comedians might say, the Blind are a hard Crowd to please. I forget when I bought Vocal eyes, the Dos Screen Reader. Sometime in the early to mid 90's. Before then, I had bought and used two or three other Screen Readers. Once I started using Vocal eyes and then Window eyes, I was comfortable with what it provided, and especially with the great Customer Service and Tech Support. Perhaps it is the Indiana culture, but almost always, I felt like those attempting to provide good service to me were doing the best they could, which is all I was expecting. Because of your program, I was able to be employed for almost 25 years, in a real job, doing real work, working for a real Company, and not some charity or Government job where I filled a Quota for Hiring the handicapped. this was important to me, and without a high quality Screen Reader, I would not have been able to pull my own weight, and be an asset to the Company. I would sincerely like to Thank you and Dan, and the others at the old GW Micro for having an Old Fashiond approach to serving your Customer Base. I for one, benefitted from all of GW Micro's efforts. As all of us go forward, I guess time will tell just how smoothly the blending of Window-eyes and Jaws will turn out. I have many years of being quite Spoiled with Good Service, and I am a very Difficult Customer if Quality Control is taken lightly by Management. Receiving a Buggy program has never been something that makes me Happy. Onward we all go, and I hope for the best when it comes to the future of Window-Eyes and its Customers. Grumpy Dave Heilman _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/archive%40mail-archive.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com
