Hi Jed

Hopefully you got it working. If not, if you have an existing email you want to set up, instead of choosing "done", select "manual config" (the auto-detected settings should be shown); select "Advanced settings" (the account settings page should come up); and hit OK. This is what I do to avoid problems with gmail and other services that have trouble authenticating during account setup.

Cheers, Jeremy


On 6/30/2016 11:50 PM, Bernie Perella via Talk wrote:
Hi Jed, Recently, because I acquired a new machine with win 10, I had to go through the process of changing to a new email client. I chose TB and in the beginning was not very happy. But, I managed to get through creating my firsrt email acount rather easily. Then, because I am planning to give up my Verizon service, I decided to create a Gmail acount. That actually went pretty easy. But, not finished yet, I wanted to have an outlook acount and I experienced the very same issue you are now having. I tried creating that outlook acount many times and got to the done button and when pressed, nothing happened. One night very late, I was almost asleep sitting at the computer, I tried again, and viola, it did it. However, I think what might be happening is that WE is not focused properly on the done button. I also remember that there was some text at the top of the screen that WE didn't report.another thing, I think you must have already set up an email acount with a provider before you set it up in TB but I wouldn't bet to much money on that. Oh, yeah, I would bet a little. In my case, I already had the Verizon, gmail and outlook acounts set up before setting them up in TB. If I can help further, send me a note at [email protected].

On 6/30/2016 7:26 PM, Jed Barton via Talk wrote:
Hey guys,
OK, i am trying to setup a new email on thunderbird.  I type in all the
info.  I click on continue button, then it brings me to a done button.
The done button, when i press the enter key or spacebar it doesn't seem
to do anything.  I am trying to review the screen with the mouse but it
keeps going ding ding ding ding ding.
Any ideas?
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