Hi,
Whenever a file is treated as a possible threat by Bullguard, it is
removed and shown in the Quarantine list. This is shown under antivirus.
You will need to have all punctuation on and press enter on the line
of three or four dots. Use the WE screen review feature also try the
arrow keys. Unfortunately Bullguard does not talk all that well but most
things can be accomplished with a bit of practice and experimentation.
In the quarantine, each file needs to have a check activated in front of
the file name and unfortunately this box does not talk or is not
tabable. You will need a pair of eyes to do it or have some way of
marking the position.If you have ever used the Auto Hot Key Macro
programme, it is simple to write a macro to click on the correct spot.
Following is a message received from support@bullguard com on how to
restore the file. However, the two WE files were not returned to their
folder so after going through the exercise shown below, I had to
manually copy the files from a backup and then delete them from
quarantine. Other restores have worked correctly though.
HTH
Neville.
1. Open BullGuard and from the upper menu access Settings > Advanced.
2. Move to the Antivirus section and turn off the Antivirus Protection.
press space on the first checkbox
3. Click on the "back" button (<-) to return to the main interface. This
does not talk so press alt F4 and come back in.
4. In the Antivirus section click on the [...] button and select Quarantine.
5. Place a checkmark in front of the quarantined file, then click on
Restore.
6. Go back in Settings > Antivirus > Tuning.
7. Place a checkmark for "Skip files/folders".
8. Click on the "files/folders" link and then on the plus button to add
the path of the file to the scanning exceptions and confirm with OK.
9. Go up to Antivirus and re-enable the Antivirus Protection.
On 26/07/2016 10:14 PM, mcleod stinnett via Talk wrote:
i have the anti virus and not the security suite, but you said that
two w/e files caused problems. How did you remedy that, if you did,
thanks
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