I agree that the Excel function to remove duplicates would be my approach.  
I've used it several times recently on large data files.  As long as you are 
typing the numbers consistently, e.g., with the same punctuation, this will 
work.  Simply select all the numbers in your word document, then put your 
cursor in the first cell in a blank worksheet in Excel.  Hit Control V to paste 
and each number should get pasted as a new row in Excel. Then, go to the Data 
ribbon and tab over to Remove duplicates.  When you click on that, a dialog box 
will appear.  Tab through the options. By default, the single column with your 
phone numbers in it will be checked and you may need to check or uncheck the 
box for whether your data has a header row.  Hit OK and Excel will do the work 
for you, plus tell you how many rows were removed.  Just as an FYI for anyone 
curious, the dialog box allows you to select the columns so that, for example, 
if your data could have duplicates in column A that you w
 ant to remove, but you do not want it to filter any duplicates from column C, 
you can specify that.  

Pivot tables is another way I'd handle this, but that's pretty complex for 
explaining. 


Good luck.  Other than the typing of all those numbers, this sound like a fun 
research project to me, but I'm a geek for Excel sometimes. 



 

-----Original Message-----
From: Talk [mailto:[email protected]] 
On Behalf Of Dave via Talk
Sent: Tuesday, December 06, 2016 8:29 AM
To: A I Squared Support
Subject: Finding all Duplicates II

Good Morning,

Thanks for the several suggestions.  

Here's a bit more on what I am doing:

The Company's Voice Mail has been acting up for a couple of months now. 
Sometimes it works and sometimes it doesn't.  And lately, it hasn't.  

So when customers call in, if all Customer Service people are busy, the caller 
should go to voice mail.  Well, they don't.  they just go away.  

The phone system does record all numbers calling in, so there is a list
of phone numbers.   But we have no way of knowing the name of the
customer calling, just their number.  And some people call every day, or 
multiple times per day.  So in the record there are going to be duplicates.  


--
And the crazy thing is that there is no way that anyone knows, as how to get 
this list of numbers out of the Phone Systems records.  

Now, I am sure there is a file some where on the systems storage, but those who 
know something about the phone system have no idea where that file would be, or 
what it would be called.  

So, the Boss has someone reading me these phone numbers out of the phone 
system.  I then have been typing them out in a Document, as in a long list.  

Just by hearing the numbers, I can tell when I hear a duplicate number, but 
this is not fool proof.  

So I have these phone numbers, in a Word File.  Hundreds of phone numbers, and 
I am to remove the duplicates, because the Boss intends for Customer Service to 
call all of these numbers back.  

The Company already looks like idiots since customers are not getting called 
back, and then to have the poor souls in Customer Service call a customer 
twice, three times or more, isn't going to look great either.  

So, I and another have been tasked with getting all of these numbers into a 
file, to be given to customer service, and with no duplicates.  

<Smile>  Welcome to the Real World when it comes to problem solving.  

Butch's Sorting in DOS sounds like a possible solution.  I can save my document 
as a Text file.  I'll give this a try.

Since I have hundreds of numbers to weed through, I was trying to use the power 
of the computer to strip out the duplicates, rather than having me and this 
other person go through them one at a time and hoping to remove all duplicates. 
 

So thought I would ask the list here, since we have some smart folks here.  

Grumpy Dave


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