Hi. 

Glad I was able to resolve your issue, and glad everything’s working again. If 
you have anymore problems, feel free to reach out. While I don’t work for 
window-eyes support, I’m always happy to help in the best way I can. 

Thanks. 

Jay. 
> On Jan 18, 2017, at 10:05 AM, Reg Webb via Talk <talk@lists.window-eyes.com> 
> wrote:
> 
> Hi Jay and thanks for your suggestion
> 
> It turned out that it was an older version of the voice installer, which
> was either outdated or corrupted.
> I was initially confused because Samantha seemed not to be available.  I
> had to select American English first of course.  Having done thatt,
> overwritten the installer, and installed again, it now works.
> 
> -- 
> Reg
> <regw...@btinternet.com>
> 
> On Wed, 18 Jan 2017 09:05:57 -0700
> jay <jcof...@samobile.net> wrote:
> 
>> Hi. 
>> 
>> Have you tried restarting window-eyes, and or your computer? 
>> 
>> Thanks. 
>> 
>> Jay. 
>>> On Jan 18, 2017, at 8:59 AM, Reg Webb via Talk <talk@lists.window-eyes.com> 
>>> wrote:
>>> 
>>> Hi all
>>> With the latest Window-eyes I'm using the Tom Premium High voice
>>> successfully.  I also have Samantha, but this voice will not work.  I
>>> have installed the voice and what I believe to be the correct
>>> authorisation file.  The voice now shows up in the list, but pressing
>>> "activate" produces silence until the synth settings are reverted.
>>> Any thoughts anyone?
>>> 
>>> -- 
>>> Reg
>>> <regw...@btinternet.com>
>>> 
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> 
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